Reseñas (89)

Calificación general
4
Recuentos por nivel de calificación
  • El 76% de las calificaciones son de 5 estrellas
  • El 7% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 15% de las calificaciones son de 1 estrellas
13 de marzo de 2025

They charged us without our knowledge, even though we had already uninstalled the app as per their guidance. I emailed them on the same day while in the free trial, but unfortunately, I was still charged. We haven’t received any response yet. I kindly request a full refund. I have already sent you an email regarding this issue.

Sai Creations Watches
India
Alrededor de 1 año usando la aplicación
19 de marzo de 2025

very bad and so expansive for such a service and they charge as if the are helping you store believe me not the best. i felt as if i got scammed

La Moda Me
Alemania
6 meses usando la aplicación
21 de enero de 2025

be careful with your bill! They will overcharge you again and again!

HomeinFun
Canadá
7 meses usando la aplicación
AdTrace respondió 15 de marzo de 2025

Hello!

Our app billing terms are available on this app page, as well emailed to you when you sign up, but we are able to offer refunds if you are not satisfied with the ...

6 de abril de 2025

I recently noticed a subscription associated with my account, but I did not intentionally use or subscribe to this service. I do not need this app and would like to request the cancellation of the subscription.

Please cancel it and ensure I’m not charged moving forward.

Ulap Bedsheet US
Estados Unidos
Alrededor de 1 mes usando la aplicación
Fecha de modificación: 20 de marzo de 2025

Customer Service is good, and Refund was quick.

Hera Bathware
Australia
Alrededor de 2 meses usando la aplicación
AdTrace respondió 15 de marzo de 2025

Hello!

Our app does charge based on usage metrics. However we're more than happy to review and process refunds on a case by case basis.

Our support specialist has been in ...

18 de octubre de 2024

I was struggling with Meta Ads for several months before coming across Facebook Pixel, Conversion API and they were able to fix all my issues while supplying me with amazing customer service. The delevepor spent time with me to show me how to pull data and other best practice

BY.EVERYONE
Estados Unidos
2 días usando la aplicación
26 de enero de 2025

charges you wihtoit you knowing! doesnt let you set a low spend limit!

LittleBlockShop
Reino Unido
16 días usando la aplicación
AdTrace respondió 15 de marzo de 2025

Hello!

Our app informs you of our pricing policy upon installation, as well as on our app page here.

However, we are more than happy to issue refunds if you are unsatisfied ...

27 de noviembre de 2024

The way of charging is too unreasonable. The way of handling customer feedback is also too slow
Overall very bad

Yeumien Grocery
Estados Unidos
Alrededor de 1 mes usando la aplicación
AdTrace respondió 15 de marzo de 2025

Hello!

Our team has been in contact with you regarding assistance with this issue.

Fecha de modificación: 24 de octubre de 2024

Their customer support is outstanding. The team is incredibly attentive and genuinely cares about you. I highly recommend using the app! Keep in mind, no app works well without reliable support—and theirs goes above and beyond, meeting all needs and exceeding expectations.

Tienda Colombia
Colombia
14 días usando la aplicación
31 de diciembre de 2024

Highly recommend!:)

Sea Salt Cosmetix
Hungría
3 días usando la aplicación