Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 5% delle recensioni ha 1 stelle
5 marzo 2024

Dear App Developer,

I hope this message finds you well. My name is Muhammad, and I am reaching out to you regarding a recent billing issue related to the Facebook Pixel app.

Upon reviewing my Shopify account, I discovered that I have been billed for a subscription to the Facebook Pixel app, which I was previously unaware of. As a small business owner utilizing the Shopify platform, I strive to carefully manage my expenses and subscriptions, and the unexpected deduction has caused significant concern.

I want to clarify that while I value the functionality and benefits of the Facebook Pixel app for enhancing the performance of my online store, I did not intentionally subscribe to a paid plan. It appears that there might have been a misunderstanding or oversight regarding the subscription process.

As a budding entrepreneur, every penny counts in my journey to establish and grow my online business. The unexpected financial burden of this subscription has placed undue strain on my resources, making it difficult for me to continue utilizing the app's services at this time.

In light of these circumstances, I kindly request your assistance in facilitating a refund for the unauthorized charges incurred by the Facebook Pixel app. I understand that mistakes can happen, and I sincerely hope for your understanding and cooperation in resolving this matter swiftly.

I remain committed to utilizing the Facebook Pixel app to enhance the performance of my online store, and I look forward to continuing our partnership on favorable terms. Your prompt attention to this request would be greatly appreciated, as it would allow me to alleviate the financial strain on my business and focus on its growth and success.

Thank you for your understanding and cooperation. I eagerly await your response and remain hopeful for a positive resolution to this matter.

Elegance Jewellers
Pakistan
Circa un mese di utilizzo dell’app
26 febbraio 2024

They do their best provide a smooth integrated platform that has everyones backs

Lost Soul by Design
Stati Uniti
Circa un mese di utilizzo dell’app
8 febbraio 2024

Excellent customer experience. My issue was resolved within 7 minutes. I waited less than 1 minute for support via chat. Loved the support.

Chris Thompkins
Stati Uniti
Circa 2 mesi di utilizzo dell’app
6 maggio 2024

Our overall satisfaction with Adtrace is off the charts! It’s been an invaluable tool in our marketing arsenal, helping us to track, analyze, and improve our advertising strategies

My Store
Stati Uniti
3 giorni di utilizzo dell’app
1 marzo 2024

it works...

Synchrony Art INC
Stati Uniti
10 giorni di utilizzo dell’app
7 marzo 2024

really awesome app, able to see and analyse things clearing. customer service is great and helped resolve my issues.

Sentryll
Australia
3 giorni di utilizzo dell’app
1 febbraio 2024

This is a really awesome tool that helps provide lots of insight into exactly what is happening on your website.

HIHHO
Nuova Zelanda
1 giorno di utilizzo dell’app
11 gennaio 2024

This application is amazing and support is also great his understanding our situation and other things this best application and the customer support also amazing

GETVIBESTORE
India
Circa 2 mesi di utilizzo dell’app
21 gennaio 2024

be carfull of this app , installed 24h and unsinstall , they have take money without that we have used it ! dont use this app!

DPM69 | De Puta Madre 69 Italian Fashionbrand
Italia
2 giorni di utilizzo dell’app
11 febbraio 2024

good

weza
Egitto
Circa un mese di utilizzo dell’app