Advanced Cash on Delivery , 126件のレビュー
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Not Working for Us, Tried a few methods mentioned in other Reviews but nothing is working for us, actually after activation of this app, COD option all together not coming on Check-out page.
Tried Deactivation of Pre-Paid payment gateway but not working for us!
Thank you for reaching out to us. We would be glad to investigate this further with you and encourage you to connect with our Support team (https://shopify.link/vRnL) so we can do so. -Olivia, Shopify Support
Everytime someone places 3 product order it shows addredd issue. This happens only for 3 produts in cart
Hi, there. Thank you for taking the time to leave us a review, and explaining this issue. We'd love to take the time to help you resolve things. Please, reach out to our Help Center using this link (https://shopify.link/vRnL), and speak with our AI Chat Assistant to be connected with an advisor. -Imogen, Shopify Support
Highly Usable App ! Keeps crashing and does not even open. How do I do settings when the app doesnt even open? Please setup a Meeting to sort this issue. I have 2 stores
Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Advanced Cash on Delivery app. If you haven't done so already, I'd encourage you to confirm that both your device and app are up to date to see if this helps to resolve. If after giving that a try the issue persists, please feel free to connect with our Live Support so we can take a closer look into this: https://bit.ly/2AWw5VA. - Blair, Shopify Support
Hello ! I have installed COD on my checkout page and have kept every setting to default but yet, when i enter the address and pin code/postal code, the COD option vanishes from the page. This has been happening constantly. Please help !
Hi! This may happen when rates created on the Advanced Cash on Delivery app didn't properly register with the system. A possible fix for this would be to:
1. Open the Advanced Cash on Delivery app.
2. Choose “No extra fee associated with Cash on Delivery” option and click on “Save”.
3. Choose “Create new Cash on Delivery shipping rates” and click on “Save”.
If after the above steps the issue still persists, please contact our team: https://shopify.link/qLKl so that we can investigate and troubleshoot this further with you. Thanks! -Kimi, Shopify Support
Can not edit preferences.
The app isn't even opening
Hey, there! Thanks for reviewing our app. We would love to help you with the issue you're experiencing. Could you please perform the following troubleshooting steps to attempt to fix it?
-Clear the cookies and cache of your browser (https://shopify.link/nWZD)
-Try a different web browser, as well as an incognito window or private browsing window (https://shopify.link/xy5o) to rule out any browser issues. If you are still experiencing the error using incognito, confirm you have disabled browser extensions as these can change how the pages look.
-Ensure the web browser (https://shopify.link/3zvN) is up to date (https://shopify.link/ynwg) on the latest version.
-Try another device, such as another computer or mobile phone.
-Try the Shopify mobile app.
-Try another internet connection (switching to a cellular network on a phone rather than wifi, for example).
-Ensure you do not have any firewalls or pop up blockers enabled on your device as these can interfere.
If none of these fix the issue, please visit our Help Center (https://shopify.link/WJna) to create a support ticket so we can investigate. -Summer, Shopify Support
Unable to open the app in shopify web
Thank you for your review and feedback. I recommend uninstalling the app and reinstalling it and/or trying on a different browser or device. If you are still experiencing issues, please contact our Support Team (https://shopify.link/qL3P). -Emily, Shopify Support
Can not edit preferences.
App isn't even opening
Hi - this sounds like we may need to do some troubleshooting. Can you please reach out to our support team for this. Our live support can be reached here: https://shopify.link/mLA Please follow the prompts given by the virtual Help Center assistant in order to access our live chat support. Thanks so much! -Ivy
not working, showing cod every product, there is no price limit
The app is suddenly allowing express orders to be placed as COD. This wasnt the case earlier but no filter is working now.
Shopify's Advanced Cash on Delivery App is malfunctioning again, this issue recurs annually.
Typically, when a customer selects an online payment method for shipping, the Shopify COD app should automatically hide the COD option. Conversely, if a customer chooses the cash on delivery option for shipping, the app should hide the online payment method. This functionality is essential for the app's operation.
However, currently, the app is failing to hide any options, allowing customers to exploit the free shipping option for COD orders, which is intended solely for prepaid orders. For COD orders, we charge a flat rate of INR 100 per order. Due to this malfunction, customers are placing COD orders with free shipping, leading to financial losses for us.
A major issue is that Shopify does not allow the same functionality for third-party apps in the Shopify App Store, leaving us without any alternative solutions.