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This app does not solve any purpose. The COD payment method should be visible only if the customer has selected COD shipping method.
In this app customer can select free shipping method and then select COD as the payment option, thus defeating the purpose of COD charge.
Hi, Vidhi here from the Shopify India team
Thank you for sharing your feedback. We hear your concern, in our recent update we’ve improved the checkout experience of ACOD.
a)Once COD is chosen, the customer is not shown any other payment mode of checkout completion
b)To choose another payment mode, the customer will need to go back to ‘shipping’ and select ‘prepaid’
You can see the updated flow in this video-https://bit.ly/32EicX0
Best
Vidhi
The App is good ..
But Beware.. IT IS NOT FREE.. there is no mention of any fees .. on the app page... There is a Transaction Fee charged on each and every COD order..
irrespective of the order being competed or NOT.. I am sure everyone understands that COD orders are Risky orders and about 20 to 30% of the orders are not paid for by the customers.. as they change their mind..
But We will have to pay the transaction fee to shopify .. irrespective of it..
As other reviews have mentioned, this app is not reliable at all. Do not waste your valuable time in it.
Hi, there. Thanks for taking the time to leave a review for our app. We'd love to take some time to help you with these issues you're experiencing. Please, if you can, reach out to our Live Support Team (https://bit.ly/2AWw5VA) so they can help you address any ongoing issues. -Imogen, Shopify Support
I downloaded the app after reading that Shopify has fixed the COD payment issue in checkout. However, i can still see that option oafter Prepaid is selected in Shipping method.
This is a rubbish app. It works good at times and fails often. Don't install this and waste your valuable sales. Even after sending mails twice to shopify team they don't respond.
Can not edit preferences.
The app isn't even opening
Hey, there! Thanks for reviewing our app. We would love to help you with the issue you're experiencing. Could you please perform the following troubleshooting steps to attempt to fix it?
-Clear the cookies and cache of your browser (https://shopify.link/nWZD)
-Try a different web browser, as well as an incognito window or private browsing window (https://shopify.link/xy5o) to rule out any browser issues. If you are still experiencing the error using incognito, confirm you have disabled browser extensions as these can change how the pages look.
-Ensure the web browser (https://shopify.link/3zvN) is up to date (https://shopify.link/ynwg) on the latest version.
-Try another device, such as another computer or mobile phone.
-Try the Shopify mobile app.
-Try another internet connection (switching to a cellular network on a phone rather than wifi, for example).
-Ensure you do not have any firewalls or pop up blockers enabled on your device as these can interfere.
If none of these fix the issue, please visit our Help Center (https://shopify.link/WJna) to create a support ticket so we can investigate. -Summer, Shopify Support
Trying to limit COD on specific pin-codes but CSV file not working. Could shopify give us solution to it?
Not even 1 star recommend it. Unsolved bugs are there. Zero support from Shopify. Don't install it at all
I am sorry to hear that you've had a negative experienced while using the Advanced Cash on Delivery app but we appreciate you providing your feedback to us here. If you'd be interested in using the app in future and would like some assistance with the problems you've faced, please contact our support team for help: https://bit.ly/2AWw5VA. -Victor, Shopify Support
Useless app.
First of all, COD option appears in the "Shipping section" whereas it is a payment option.
Second, COD option appears in the payment section even though you pay online resulting in a loss!
Unless these guys solve these issues, this app solves no purpose
Hi, Vidhi here from the Shopify India team
Thank you for sharing your feedback. We hear your concern, in our recent update we’ve improved the checkout experience of ACOD.
a)Once COD is chosen, the customer is not shown any other payment mode of checkout completion
b)To choose another payment mode, the customer will need to go back to ‘shipping’ and select ‘prepaid’
You can see the updated flow in this video-https://bit.ly/32EicX0
Best
Vidhi
very disappointed.
Hi, there! Thank you for leaving a review, and I'm sorry to hear you didn't have a positive experience with our app. If you're running into any issues that you'd like assistance with, you can contact us here (https://bit.ly/2AWw5VA). - Greta, Shopify Support