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Hello ! I have installed COD on my checkout page and have kept every setting to default but yet, when i enter the address and pin code/postal code, the COD option vanishes from the page. This has been happening constantly. Please help !
Hi! This may happen when rates created on the Advanced Cash on Delivery app didn't properly register with the system. A possible fix for this would be to:
1. Open the Advanced Cash on Delivery app.
2. Choose “No extra fee associated with Cash on Delivery” option and click on “Save”.
3. Choose “Create new Cash on Delivery shipping rates” and click on “Save”.
If after the above steps the issue still persists, please contact our team: https://shopify.link/qLKl so that we can investigate and troubleshoot this further with you. Thanks! -Kimi, Shopify Support
So you install the app thinking of all this amazing features detailed in the description and then you install it and it only works in India... Come on Shopify... At least specify this limitation and hurry up on opening this to all countries please!
I couldn't see any dashboard. It is often redirecting and reloading itself. Useless App............
Waste, simply waste of time app - No support from Shopify. Used to work well then stopped showing the COD payment option.
Hi there, TrendzSpott.in. Thank you for taking the time to leave us a review for Advanced Cash on Delivery. We're sorry to hear about your experience with the app. We recommend that you reach out to our Live Team using this link (https://bit.ly/2AWw5VA) so they can help you resolve this. With the option not appearing in your checkout, we absolutely want to help you get this sorted out. -Imogen, Shopify Support
Wasted my time with this app. additional amount entered for COD shipment is not showing/added while checkout
Useless app.
First of all, COD option appears in the "Shipping section" whereas it is a payment option.
Second, COD option appears in the payment section even though you pay online resulting in a loss!
Unless these guys solve these issues, this app solves no purpose
Hi, Vidhi here from the Shopify India team
Thank you for sharing your feedback. We hear your concern, in our recent update we’ve improved the checkout experience of ACOD.
a)Once COD is chosen, the customer is not shown any other payment mode of checkout completion
b)To choose another payment mode, the customer will need to go back to ‘shipping’ and select ‘prepaid’
You can see the updated flow in this video-https://bit.ly/32EicX0
Best
Vidhi
Initially I had not added any postal codes for COD because I wanted COD option for PAN India but with this it was showing COD for International orders as well.Then I added INDIAN Postal codes CSV file but still its showing COD is activated for International orders.And no body is able to resolve this issue
I am sorry to hear that you've experienced this issue with the Advanced Cash on Delivery app, but thank you for notifying us of this here. This sounds like something we'd need to take a closer look at to help you troubleshoot, so I would recommend contacting our support team directly for further assistance: https://bit.ly/2AWw5VA. -Victor, Shopify Support
this app is useless i contact shopify many times to solve my problem like i want to limit cash on delivery for some products but there is no option for that just wow useless app
useless app, I tried lots of time but not responding, neither uploading the CSV file. useless app itself
useless app do not solve any purpose useless app do not solve any purpose