ACF: Metafields Custom Fields

We loved this app for the longest time, but it's been down the past few days, and have had zero communication from them, even though I've emailed them a few times. We usually access it daily and have not been able to so it's affecting sales on our website. I really hope they get back to us soon. 9.17.2021 UPDATE: ArenaCommerce reached out quickly after receiving this review and additional contact through Shopify Plus Support. I was not aware, nor was it obvious, that support requests only occur in their support portal and not via email. Upon logging into their support portal I did see that they responded to my initial email for help very quickly, and that information did solve my problem. For those of you that are considering this app, just be aware that they have a support portal that you need to create an account on, vs just being able to communicate requests via email. Other than this misunderstanding, I do recommend the app. We use it for a large variety of different features on our website and it works perfectly.

Be very careful with this app, all of a sudden it started picking up our custom pricing and editing the price to display $0.00 at check out.

Resulting in the product pricing all messed up in your cart

We explained how urgent it was to the app owner , still waiting

We have to remove from each product one by one because no help from developer

Used to add custom product data to receipts. Functionality works well. Wish the app loaded a little faster.

We are using this app to show custom fields in our products and variations. The team has been really helpful and will app some custom code now for free. Great app without any performance issues.
Thanks CF Team
HALM Straws

Very good as a service to add extra data points to your pages. Makes your life simple and fast. Must try for all. It will surely help!

A big thank you and congratulations to the designer of this application because it helped me a lot to solve a problem that Shopify does not foresee. thank you very much for your work and without forgetting your assistance who works tirelessly to respond to each other's concerns.

I use this app to add additional photos to product collections. I wish the integration was more direct but it accomplishes what we need to do.

Is the Tool currently offline? I can't get access to the dashboard, I get the following error message: "app.advancedcustomfield.com refused to connect." The app was working well until 2 days ago when it stopped working. We build our whole store with it so we can't access any of our functionality to change, adjust etc. Pretty bad timing as there are a couple of sales ahead starting tomorrow :/

Good interface, easy to use, great support! They quickly addressed our issue regarding file uploads and quickly patched an update to fix a bug that causes the problem. Recommended!

Very powerful app to extend your site—the possibility of adding extra fields and having a rich editor to add information is quite powerful. Like the reviewer below, the only thing I don't like is their lack of a bulk editor. I understand they make you download and upload in order to "charge" you points for updating items, but they could do the same by providing a more powerful bulk editor than the one Shopify offers and make it worth it by removing the hassle of finding those fields and item id's. I would be more than happy to upgrade or acquire more points if they had that. That said, the tool is great at what it does and very reliable. Recommended.