レビュー (90)

総合評価
4.4
評価レベルごとの件数
  • 評価の71%は5つ星です
  • 評価の15%は4つ星です
  • 評価の7%は3つ星です
  • 評価の1%は2つ星です
  • 評価の7%は1つ星です
編集日:2024年11月19日

Aucun autre moyen de vous contacter qu'en passant par l'app store shopify : votre module ne fonctionne pas nous souhaitons votre intervention svp c'est urgent

Plouf!
フランス
アプリの使用期間:2年弱
2023年7月31日

We have been getting "ourstore.myshopify.com refused to connect" the past 2 weeks anytime we try to open the app. I've left two support tickets, no one has got back to me. And when I try to create an account on their portal to see the tickets, it says I'm not allowed on the portal.

Then when I tried contacting them on their general site's form, after form submission it says "the site can't be reached". Is this app now dead? What is going on? I'll happily update this review if you guys actually get back to me and help us get the app running again. Please assist!

Shakúff
アメリカ合衆国
アプリの使用期間:2年以上
ArenaCommerceが返信しました 2023年8月2日

Can you kindly send your request to support@arenacommerce.com? We're currently unable to locate your inquiry in our ticket system.

To resolve this matter, please access the following link by copying and pasting it into your browser: https://app.advancedcustomfield.com/auth?shop=yourstoreurl.myshopify.com

Remember to substitute "yourstoreurl" with your precise store URL, following the format specified in our description.

2024年2月2日

Be very careful with this app, all of a sudden it started picking up our custom pricing and editing the price to display $0.00 at check out.

Resulting in the product pricing all messed up in your cart

We explained how urgent it was to the app owner , still waiting

We have to remove from each product one by one because no help from developer

Fusion Body Art
オーストラリア
アプリの使用期間:約2年
2022年10月23日

Is the Tool currently offline? I can't get access to the dashboard, I get the following error message: "app.advancedcustomfield.com refused to connect." The app was working well until 2 days ago when it stopped working. We build our whole store with it so we can't access any of our functionality to change, adjust etc. Pretty bad timing as there are a couple of sales ahead starting tomorrow :/

Wolkenfeld
ドイツ
アプリの使用期間:1年以上
ArenaCommerceが返信しました 2022年10月23日

We were so sorry to hear about the negative experience you had with the app. Please accept our sincerest apologies for the stress and frustration this has caused you.

編集日:2021年9月18日

This app keeps crashing. We rely on it for supplemental info on product listings and were just told that they do not have developers to fix it for TWO WEEKS. Two weeks where we cannot add any new products to our shop. I am beside myself - beware adding this garbage app to your site. You will not get the support you need when it stops working.

Core Fabrics
カナダ
アプリの使用期間:4ヶ月
編集日:2021年3月5日

Very Bad! App dashboard not loading.I have try many time but load any more. Just useless this app is.

DELIGHT OptoElectronics Pte. Ltd
シンガポール
アプリの使用期間:約3時間
ArenaCommerceが返信しました 2021年5月17日

Sorry, there are some issue can happen sometimes but we always here for help. I hope that you can give us a chance to support you.