Recensies (121)

Algemene beoordeling
4,4
Cijfers per recensieniveau
  • 72% recensies zijn 5 sterren
  • 14% recensies zijn 4 sterren
  • 5% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 8% recensies zijn 1 sterren
Bewerkt 19 november 2024

Aucun autre moyen de vous contacter qu'en passant par l'app store shopify : votre module ne fonctionne pas nous souhaitons votre intervention svp c'est urgent

Plouf!
Frankrijk
Bijna 2 jaar gebruiken de app
31 juli 2023

We have been getting "ourstore.myshopify.com refused to connect" the past 2 weeks anytime we try to open the app. I've left two support tickets, no one has got back to me. And when I try to create an account on their portal to see the tickets, it says I'm not allowed on the portal.

Then when I tried contacting them on their general site's form, after form submission it says "the site can't be ...

Shakúff
Verenigde Staten
Meer dan 2 jaar gebruiken de app
ArenaCommerce heeft geantwoord 2 augustus 2023

Can you kindly send your request to support@arenacommerce.com? We're currently unable to locate your inquiry in our ticket system.

To resolve this matter, please access the ...

2 februari 2024

Be very careful with this app, all of a sudden it started picking up our custom pricing and editing the price to display $0.00 at check out.

Resulting in the product pricing all messed up in your cart

We explained how urgent it was to the app owner , still waiting

We have to remove from each product one by one because no help from developer

Fusion Body Art
Australië
Ongeveer 2 jaar gebruiken de app
23 oktober 2022

Is the Tool currently offline? I can't get access to the dashboard, I get the following error message: "app.advancedcustomfield.com refused to connect." The app was working well until 2 days ago when it stopped working. We build our whole store with it so we can't access any of our functionality to change, adjust etc. Pretty bad timing as there are a couple of sales ahead starting tomorrow :/

Wolkenfeld
Duitsland
Meer dan een jaar gebruiken de app
ArenaCommerce heeft geantwoord 23 oktober 2022

We were so sorry to hear about the negative experience you had with the app. Please accept our sincerest apologies for the stress and frustration this has caused you.

Bewerkt 18 september 2021

This app keeps crashing. We rely on it for supplemental info on product listings and were just told that they do not have developers to fix it for TWO WEEKS. Two weeks where we cannot add any new products to our shop. I am beside myself - beware adding this garbage app to your site. You will not get the support you need when it stops working.

Core Fabrics
Canada
4 maanden gebruiken de app
Bewerkt 12 november 2020

RETALIATING CUSTOMER SERVICE!!! BEWARE We ran into an issue with a custom field, where the content we placed in their app would change in the front end. When asked for support with detailed information about the issue, this was the response from their "Customer Success Specialist": We don't offer service to debug any issue from your custom code because there are a lot of tickets we should handle ...

Aztro Marketplace
Verenigde Staten
4 maanden gebruiken de app
ArenaCommerce heeft geantwoord 1 oktober 2020

Thank you for your feedback. We can't support any issue that not related to the app features. It's a theme customization request so we can't help.

10 oktober 2020

After emailing me 10 times in a day asking for a review, you deserve the below rating.
App is not that good as well adding to the terrible CS

KHONGBOON
Hongkong SAR van China
2 maanden gebruiken de app
ArenaCommerce heeft geantwoord 11 oktober 2020

Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. We have updated our system to improved performance but there are few ...

27 april 2021

Here's my story. Been using this app for the last 2 months. The store is in the dev stage. About to go live. The app suddenly changed it's plan and immediately the freeplan I was using changed and the app became unusable. They changed the export/import paid suddenly without any notice and everyone who was using this feature and this plan affected including me. I rated this app 1 star at that time ...

Natural Bliss
India
Ongeveer een maand gebruiken de app
ArenaCommerce heeft geantwoord 27 april 2021

Thank you for your interest in the app. However, there are some features that require many months & take a high cost to maintenance so we should charge for it.

15 mei 2020

Bad response !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

CrystalCarat
India
Ongeveer 17 uur gebruiken de app
ArenaCommerce heeft geantwoord 15 mei 2020

We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better.

Please feel free reach out to support@arenacommerce.com with any ...

Bewerkt 5 maart 2021

Very Bad! App dashboard not loading.I have try many time but load any more. Just useless this app is.

DELIGHT OptoElectronics Pte. Ltd
Singapore
Ongeveer 3 uur gebruiken de app
ArenaCommerce heeft geantwoord 17 mei 2021

Sorry, there are some issue can happen sometimes but we always here for help. I hope that you can give us a chance to support you.