Calificación general
4,7
Recuentos por nivel de calificación
  • El 87% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
20 de marzo de 2020

The support is fast and rely able. I had to add the app to my translated page and they did it for me in a few mins. Would recommend it!

esther perbandt
Alemania
Alrededor de 1 mes usando la aplicación
18 de abril de 2023

this app is full of surprise, im so happt to install it , it makes my biz more expandable! it is full of funtions and possibilities. more to explore

Innovation Home Salon Group
Emiratos Árabes Unidos
Alrededor de 1 mes usando la aplicación
Shine Dezign Infonet respondió 19 de abril de 2023

Thank you for taking the time to rate our app!
We're glad to hear that you find our platform to be useful for expanding your business, and that you're enjoying discovering all of the different functions and features it has to offer. Your support means a lot to us, and we look forward to helping you with your preorders and partial payments in the future.

Best Regards,
Shine Dezign Infonet Team.

1 de septiembre de 2020

This app has been really helpful for my website. I was stuck on one part but I logged on and spoke to a 'guru' straight away who helped me and it was all resolved within 5 minutes. Fully recommend.

RH Melts
Reino Unido
Alrededor de 1 mes usando la aplicación
Shine Dezign Infonet respondió 19 de octubre de 2020

Hello RH Melts,

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark!

Fecha de modificación: 20 de abril de 2024

I encountered a tech problem recently and the person who was in charge of my case, Kawaljeet, was really helpful and responded to me nicely and promptly. It's a useful Pre-order app and accommodates the need sufficiently. Try this app and you won't regret it.

--
After a month I found another bug with this app regarding mixed orders. When the buyers purchase pre-order products and in-stocks together, the app can only split the payment on the first product that is put in the cart. The app does not give me an option to correct the balance amount, so it becomes a big problem to me. Keeping collecting wrong balance amount makes more of my workload because I have to communicate with buyers back and forth. Worse than that, it makes my store unprofessional.
No one in this team help fix the bug, but on the contrary, keeps telling me everything is fine with their demo store and they never notice this from other users. So I will have to look for another app and do the migration, which is painful. The app provides many useful functions as usual, but there are glitches and bugs always happen sometime and somewhere. I am just tired of it.

Asmus Collectible
Taiwán
Más de 2 años usando la aplicación
11 de abril de 2023

This is an incredible app, it makes my business possible , high recommendation! And their technical support is even more amazing , especially Vipin , he has been so helpful to help to set all the functions up !!!

Save First
Emiratos Árabes Unidos
Alrededor de 1 mes usando la aplicación
Shine Dezign Infonet respondió 17 de abril de 2023

Thank you for your wonderful feedback and recommendation of our app!
We're delighted to hear that it has been instrumental in making your business possible, and we're glad that our team was able to assist you with setting up the functions. We appreciate your support and wish you the best of luck with your pre-order sales!

Best Regards,
Shine Dezign Infonet Team.

16 de junio de 2021

Great app and great customer support! They help me installing the app and fix all the problem i had

Luce Beauty
Italia
Alrededor de 1 mes usando la aplicación
14 de octubre de 2019

Good app! Had a question and the support team was available immediately! I wanted to have this function on the homepage instead of the product page. Gave access to the support and they fixed it within 10 minutes! Recommended!!

Boefpods.nl
Países Bajos
Alrededor de 1 mes usando la aplicación
7 de diciembre de 2019

We haven't launched yet, so haven't started accepting pre-orders, but support for the install been excellent so far. There were some display issues with the cart and notification email, however Vikas was extremely responsive, polite and helpful. Thank you!

Sleepy Silk
Australia
29 días usando la aplicación
15 de octubre de 2020

This app is very good and helped me creating pre-order option and partial payment for attracting the customers, And mainly the support team has very good response and solving the our requirement quickly.

TestLight4Life
Estados Unidos
29 días usando la aplicación
Shine Dezign Infonet respondió 19 de octubre de 2020

Hello TestLight4Life,

Thanks for your feedback. We, at Shine Dezign Infotech always put "Customer First" and strive hard to provide amazing results. Would love to help you when needed!

21 de septiembre de 2021

This app has helped me set up preorder buttons throughout my site. There was some compatibility issues with my theme (Blockshop) and the support team was able to fix them. I usually get a response from support within 24 hours!

La Chenille Bridal
Estados Unidos
27 días usando la aplicación