Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 87% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 4% recensies zijn 1 sterren
Bewerkt 20 april 2024

I encountered a tech problem recently and the person who was in charge of my case, Kawaljeet, was really helpful and responded to me nicely and promptly. It's a useful Pre-order app and accommodates the need sufficiently. Try this app and you won't regret it.

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After a month I found another bug with this app regarding mixed orders. When the buyers purchase pre-order products and in-stocks together, the app can only split the payment on the first product that is put in the cart. The app does not give me an option to correct the balance amount, so it becomes a big problem to me. Keeping collecting wrong balance amount makes more of my workload because I have to communicate with buyers back and forth. Worse than that, it makes my store unprofessional.
No one in this team help fix the bug, but on the contrary, keeps telling me everything is fine with their demo store and they never notice this from other users. So I will have to look for another app and do the migration, which is painful. The app provides many useful functions as usual, but there are glitches and bugs always happen sometime and somewhere. I am just tired of it.

Asmus Collectible
Taiwan
Meer dan 2 jaar gebruiken de app
8 februari 2022

By far the best customer service out there!!! The app works great and is easy to set up. Had to contact support and the response time was amazingly less than 1 hour! They were very helpful and fix the issue quickly. Highly recommend!

Impact Windows Center
Verenigde Staten
Meer dan 2 jaar gebruiken de app
7 maart 2023

Customer service is great , any issue they are there to fix , had a issue that left me frustrated and they were able to fix in under 5 min of losing into my site

opulent goat
Verenigde Staten
Meer dan 2 jaar gebruiken de app
3 juni 2021

Excellent technical support and convenient functionality. Developers can make a pre-order button for the style of the Shopify theme. This was a crucial moment in choosing the app for me.

ROZIECORSETS
Armenië
Meer dan 2 jaar gebruiken de app
21 maart 2021

We use it only for the Partial Pay feature and it works well! The support is also very helpful, that makes things a lot easier if you run into any trouble,

My Beach Spirit
Spanje
Meer dan 2 jaar gebruiken de app
6 oktober 2022

This app really helps to grow business and order volume. Nicely build app and all settings and configurations are easy to use. Support staffs are very responsive. They are ready to help in case you face any difficulty or issue. Very Impressive.

Misfit Panda
India
Ongeveer 2 jaar gebruiken de app
25 oktober 2021

Great app if you want to incorporate a pre-order facility to your shopify store. Easy to use, and easy to set products to pre-order status. Whenever we have had any minor issues, the Shine Dezign staff are always quick to support and get any issues resolved quickly. Would highly recommend this app!

Ride LEV
Verenigd Koninkrijk
Ongeveer 2 jaar gebruiken de app
4 februari 2021

Im having a fun time exploring this app. The support is great! They have been answering and giving solutions to all my questions and problems!!

The Phantom Dibs
Filipijnen
Ongeveer 2 jaar gebruiken de app
16 januari 2020

Powerful features and reasonably priced. Not to mention, their customer support is responsive and top-notch. I'm using the pre-order and partial order functionality and both work great!

Mon Cheri Leggings
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
20 april 2022

Works flawlessly. Only issue was we were trying to use the pre-order feature with the free trial and could not get it to work. We could only get it to do a coming soon. Got on with support via Team Viewer and he fixed it right away. Just needed to pay for the package (which is very affordable). Support hours are weird if you live in the US, but very quick and responsive.

Bourbon Real Talk
Verenigde Staten
Bijna 2 jaar gebruiken de app