Kokonaisarvio
4,6
Lukumäärä luokitustasoa kohden
  • 87 % arvioista on 5 tähteä
  • 4 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 3 % arvioista on 2 tähteä
  • 6 % arvioista on 1 tähteä
9. lokakuu 2018

Very good support. When I have some problems and needs they can help me solve problems. I am very satisfied with the result.

HiSEXDOLL
Kiina
3 kuukautta sovelluksen käyttöä
21. helmikuu 2022

got this app for our store to add extra options works exactly how i wanted it to, developer support is great

cozy beds and sofas
Yhdistynyt kuningaskunta
3 kuukautta sovelluksen käyttöä
10. helmikuu 2017

Great product to help expand your product's capabilities in Shopify!

Merch Nerds
Yhdysvallat
3 kuukautta sovelluksen käyttöä
13. helmikuu 2023

This app USED to be great! It was the only one I could find which was able to handle the advanced product configurations that I needed for my store. However, this past week apparently something happened which caused items which were configured with the Advanced Product Options app to not be able to be added to the cart.

I had no idea there was an issue with the app, I only noticed that my sales were down 90% this past week compared to the week before and I couldn't figure out why. It wasn't until I had some customers contact me saying they weren't able to add items to their cart that I realized there was an issue, and when I contacted Shopify they told me it was an issue with the Advanced Product Options app. I emailed Mageworx support and it took them 3 days to get back to me (during which I had $0 in sales, at a time when I'm normally selling about $1,000/day), and they told me that Shopify had changed the way the "Add to Cart" button works and so the old version of the app will no longer work.

You would think that if they were aware of the issue they would have been proactive and emailed all of their customers who are still on the old version of the app to let them know there was a problem, but no such luck. I had to rely on my customers reporting the issue and then contacting Shopify to learn that it was caused by this app.

Mageworx offered to move me to the new version of the app, but I've already tested the new version and it doesn't work the same as the old version and therefore doesn't meet my needs. So I'm basically screwed for now and stuck with a non-functioning store until I can find an alternative and spend hours reconfiguring all of the complex product options and dependencies for my products.

This issue has literally cost me THOUSDANDS of dollars in lost sales in the past week, and will continue to cost me about $1,000/day until they either fix it or I can find an alternative.

Single Length Golf
Yhdysvallat
Yli 5 vuotta sovelluksen käyttöä
12. marraskuu 2021

Perfect app for customizing product options. I sell art prints, in different sizes, from different material, with optional add-ons. When I encountered difficulties I got helped real fast, even whilst being on the free plan. Thank you!

Japanse Kunst
Alankomaat
3 kuukautta sovelluksen käyttöä
Muokattu 24. huhtikuu 2020

Very fast support. I contacted them when I needed help and they even fixed another bug which was not theirs. Thank you, Angelika! )

Eyewear Catalog
Yhdistynyt kuningaskunta
3 kuukautta sovelluksen käyttöä
Mageworx vastasi 24. huhtikuu 2020

Hello,

Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work.

Feel free to get back to us if you have any questions or need our assistance. We will be happy to help you.

Have a wonderful day.

12. syyskuu 2022

I used this app to add more options to my product and I really like this app they have great support they always help with your problems. I recommend you to install this app.

Qloudema
Liettua
3 kuukautta sovelluksen käyttöä
Muokattu 6. toukokuu 2017

On behalf of my Company, I want to say a big THANK YOU to MageWorx and this app. They basically rescued my company by making this huge update to this app. We needed a feature that will enable you to ADD PRICE (Percentage) BASED ON OPTIONS (that affect price) ABOVE. That means I can now say, "Option A adds $10, Option B adds $20, Option C adds 40% of THE TOTAL Price". That should now give me, "Option A ($10) + Option B ($20) = $30; Option C then adds (40% of $30) which is $12. Total should be ($10 + $30) + $12 = $52.

No App Does This....ONLY Advanced Product Option.

They have the Best and Fastest Customer Service

I Rate this App 100Stars

Holyfield Media
Yhdysvallat
3 kuukautta sovelluksen käyttöä
3. helmikuu 2018

Installation instructions were pretty easy I don't have a lot of experience with html code, I ran into a small issue at the very end of the instructions. I emailed tech support and they were awesome they logged in and fixed the last 2 lines of code for me. Very professional and very fast. The only thing I would have liked is a chat window to talk to to someone rather than email.

Ohyouresofancy
Yhdysvallat
3 kuukautta sovelluksen käyttöä
Muokattu 6. elokuu 2019

8/6/19 - This application was working great up until a week ago. After submitting a help ticket, it took over a day to get a reply. Each email reply would take them the next day to reply and the issue is still not resolved even though we provided access to review our Apps and Orders. The "Upload" feature is not passing the file through to our Orders consistently. We can see the file path through the Shopify phone app, but nothing on the web version (we've tried multiple browsers from different PC's). Their troubleshooting effort is lacking. I get that it's probably people from overseas, but it's disappointing. Time to find another solution.

3/26/18 - After testing several different Apps, Advanced Product Options is the one we stuck to and here is why:

1. It is compatible on mobile devices (both iOS and Android). We ran into issues with other Apps in which the File Upload feature was not compatible.
2. It has the Calendar option. If you need a date in your options, this App has it.
3. It allows for Conditions on options. If you want to create options based on a previous option selected, this is a great App.
4. The pricing is reasonable. Most Apps fall into this price range, but for the features it provides as well as the support you get, it's worth it.

Hopefully this info helps in your selection process. There are a ton of great Apps out there, but you definitely need to test it out to make sure it fits your needs.

Qmadix Online
Yhdysvallat
Melkein 5 vuotta sovelluksen käyttöä