Kokonaisarvio
4,6
Lukumäärä luokitustasoa kohden
  • 87 % arvioista on 5 tähteä
  • 4 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 3 % arvioista on 2 tähteä
  • 6 % arvioista on 1 tähteä
Muokattu 17. elokuu 2021

Time wasted can never be regained. Especially for a small business owner like myself. I sell footwear, which my customer have to pre-order. I recently wanted to give my customers the opportunity to select additional options such as the fur size that their slides would be made with. While the app was able to add the additional variant, whenever my customers select their size for example a size 9 and add to the cart it changed their size to 5, not only that but it also does not show the other selections the customers made which is, for example, the fur size, and the color of the sole. it's only showing size 5. my entire message thread is visible for you and your team to look at, but for now im removing your app.
UPDATE***** After reaching out the developer of this app, I explained that whenever my customer selected the slippers they wanted such as the size, fur size and color of the sole add to cart size changes automatically to a size 5. It also doesn't show the other selection that the customer made. At first when I reached out to the developer, they said that it happened because the customer had use the quick view to make their selection. I personally tested this and I had the same issue. By directly go into the collection page itself and added the item to the cart and it still changed to a size 5. So I decided that I'm not going to waste anymore time on the app. Because 1 I have quite a few persons that I need to contact to verify their order. So I deleted the app and left my honest review. On the 14 of August I had my yotpo app updated where I had someone from their company logo on to my store and coded my review app. Though I had removed advanced product options app, I did not remember to revoke access from them to my store. On the 16 of August I went to my store to do some work when I noticed that my review app isn't showing anymore. After doing some checks I realized that someone from Advance products options access my store on the 15 of August without my knowledge. I'm assuming to check to see the issue based on my review of their app. Now this is where I'm very upset. WHY AFTER THEY ENTERED MY THEME MY REVIEW APP STOPPED WORKING?? Also, if they went in to remove their codes, WHY did they interfere with MY REVIEW APP? Not only that, but they did not make a copy of the theme before they did any code edits. After checking it's the same theme version still active. Now I'm left wondering WHAT ELSE DID THEY DO? ALSO, I NEED TO KNOW WHO WAS THE PERSON THAT ACCESSED MY THEME. AND EXACTLY WHAT THEY DID. As far as I see they invaded my store privacy. They did not notify me at any point prior to yesterday that they were going to log on to my store. And at this point I feel like I should get a lawyer because I personally feel they messed up my review coding because of my review of their app.

Furrtoes
Yhdysvallat
15 päivää sovelluksen käyttöä
Mageworx vastasi 16. elokuu 2021

Hello,

Thank you for reaching out to us.

We are truly sorry to hear the app didn't work for you.

We've double-checked your ticket. Initially, you asked if it's possible to replace the Shopify variants with our options without removing the existing variants from the backend.
We replied that our options do not replace variants, they can be used in conjunction. We can hide the variants from the product page with CSS. But this is just a visual effect, and standard Shopify variants still exist on a page. We made that change upon your request.
Thus, when you added a product to the cart, the default variant was still getting added.
This is the case why always got the Size 5 variant added.

Also, the app code initializes on product pages only. I.e it's required to visit the actual product page to select options. While on your store, there is a "Quick View"/"Quick Shop" option enabled that allowed purchasing products without selecting our options.

In case of any questions please let us know.

17. lokakuu 2019

Support went from being friendly and good to terrible trying to fix my issues. My main navigation started to change with duplicate (clone) items, a mystery field was added to all products that used their app called "Default Title".

Product options in cart are very unintuitive, just show up as a string of text, and don't list pricing.

In the end I was basically told to figure it out. Very displeased with the experience and would not recommend using this app.

meeting-signs
Yhdysvallat
15 päivää sovelluksen käyttöä
31. maaliskuu 2017

Easy to use product and great support with installation and basic customisation

Lowe Frequency Store
Yhdistynyt kuningaskunta
15 päivää sovelluksen käyttöä
8. heinäkuu 2019

This app doesn't work with Ajax carts which is used by many of the better theme designers. Also, even though they said to was going to work support could not get it a usable state to publish. We had a long list of issues the app was creating and support wasn't there to fix, even though they said they fixed them. We were super hopeful this would be superior to similar apps. I have a feeling this is best for basic theme designs. We use Out Of The Sandbox - Turbo, which is hugely popular for many reasons and this app doesn't work with it unless you take away/turn off some of the design aspects and functions of the theme, which is counterproductive for having bought the theme for those specific funcitons. This app might be great for some, but keep in mind it not for everyone.

Wild Child Bikes
Yhdysvallat
14 päivää sovelluksen käyttöä
Muokattu 21. helmikuu 2020

This app is amazing and easy to use. The customer support can't get any be better, they help with everything I need and very fast.

Sissim Jewelry
Australia
14 päivää sovelluksen käyttöä
29. lokakuu 2020

Great product and fantastic service also, really good conditional logic too which most other apps lack or charge a fortune for

Limitless Plates: 3D + 4D Number Plate Specialists
Yhdistynyt kuningaskunta
14 päivää sovelluksen käyttöä
30. marraskuu 2021

The App is great but what really makes it stand out above the crowd is the extremely fast and efficient support. I was genuinely surprised at how quick my query was not only answered but also implemented for me. Highly recommend the App and Mageworx

Piano Covers Online Ltd
Yhdistynyt kuningaskunta
14 päivää sovelluksen käyttöä
10. huhtikuu 2022

The team at Mageworx is great to work with! We can't thank them enough for the quick response to emails and their willingness to resolve any issues we had. And also explain the capabilities of the app in relation to what we have setup on our website. We look forward to continued use of the app and wish the team at Mageworx all the best!

Modish Outdoors
Yhdysvallat
13 päivää sovelluksen käyttöä
Muokattu 14. heinäkuu 2020

Great customer support service. I had one issue in setting up my own customized product options. I just emailed them my issue in detail with screenshots. I got an instant reply from the team & they set up my customized options as i wanted. This thing kept me from trying another app. So changing my 2 stars to 5 stars. Thankyou and after my trial period im gonna keep my subscription with more peace of mind.

K EYE CO Online
Pakistan
13 päivää sovelluksen käyttöä
Mageworx vastasi 15. heinäkuu 2020

Thank you for your review. We're happy we were able to help. Feel free to contact us should you have any questions in the future.

4. huhtikuu 2023

It was a great app, but I am looking for a quantity-based conditional logic so I've decided not to proceed, hoping to get this feature in the future.

George Thompson Diamond Co
Yhdysvallat
13 päivää sovelluksen käyttöä