APO Product Options, Variants
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THE CLONES!!!!!!THE CLONES!!!!!!THE CLONES!!!!!!THE CLONES!!!!!!THE CLONES!!!!!!THE CLONES!!!!!!THE CLONES!!!!!!THE CLONES!!!!!!
Hello,
Thank you for your feedback.
We'd highly appreciate it if you could elaborate a bit on your concern.
The app generated cloned products before. But we released a new version recently that has a completely new working principle.
Instead of creating a clone for every product with options that a user adds to the cart, the app now creates variants for those options right inside the base product. Clones are created only if the base product reaches Shopify’s limit of 100 variants per product. In such cases, we create a clone and proceed with adding variants to it, until that clone also reaches 100 variants. Then we repeat the process. But the trick here is that we don’t create duplicate variants. If a variant with the same options already exists, we reuse that variant, instead of creating a new one.
Third-party options apps providers are limited by Shopify in many aspects. We are not allowed to change the original product price at the Checkout and are to look for workarounds.
Some apps generate clones, some create draft orders. We decided to use Shopify product variants functionality.
Thank you.
This app is exactly what I needed to add custom options to our products & allow our customers to input personalisation. There were a few minor issues that the support team were super quick & helpful at solving.
Using the basic Shopify plan for my start-up I had a complex set of product variants for my skirting boards that Shopify alone couldn't cater for. After searching the app market Advance Product Options was the clear choice. I installed it and it achieved exactly what I needed. As well as a great product, the support I've received when I've needed it for a few teething problems was superb with my queries answered quickly and efficiently. Highly recommended.
We needed more intelligent options for our products. This app works great, easy to use and the support is amazingly fast and very helpful !
While the app seems to work OK - their install was one disaster after another. Incomplete install, multiple reminders to fix, broken cart, broken product pages and our cart and products are still broken. Have gone elsewhere for a fix and complete install
Excellent program. Would recommend to anyone :) super friendly staff and quick response time.
This app may be good if they work at issues it has. And Customer Service gets an F- for they will leave you hanging without any kind of response at all. Really they need to first get app issues resolved and then they must work on Customer Service remember we pay you for a service you said you could provide. We didn't ask you for this app you made it I'm sure to make money so all I ask is that you give us what you said you would nothing more and nothing less.
Hello,
Thank you for taking the time to write. I wanted to let you know how sorry we are for not being able to meet your expectations.
Your ticket was in our dev queue under investigation before you deleted the app along with the collaborator access so that we weren't able to proceed.
Here at Mageworx, we pride ourselves on our excellent customer service. And in this instance, we clearly dropped the ball.
So please let us know if you decide to give the app another try, we'll do our best to make things right.
Thank you.
Customer Service is Perfect. Send them a message for the free installation! It literally takes less than a day, and they do everything for you. Send the Request, accept it, and go eat a sandwich. Come back and you'll now have an app that works just as good as something like 'Bold Product Options', but for a fraction of the cost! Thanks so much!
Hello,
Thank you so much for this review. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers.
Feel free to get back to us if you have any questions or need our help. We will be happy to assist.
Have a wonderful day.
Team really helpful at coming back with quires answered super fast. The App is brilliant for complicated customers options.
Their app is working great! Even with a couple more complex products that needed a lot of available options.
They got everything working for my theme and would definitely recommend them!