APO Product Options, Variants

APO Product Options, Variants

Recensioni (593)

Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 87% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 3% delle recensioni ha 2 stelle
  • Il 5% delle recensioni ha 1 stelle
Data modifica: 17 agosto 2021

Time wasted can never be regained. Especially for a small business owner like myself. I sell footwear, which my customer have to pre-order. I recently wanted to give my customers the opportunity to select additional options such as the fur size that their slides would be made with. While the app was able to add the additional variant, whenever my customers select their size for example a size 9 and add to the cart it changed their size to 5, not only that but it also does not show the other selections the customers made which is, for example, the fur size, and the color of the sole. it's only showing size 5. my entire message thread is visible for you and your team to look at, but for now im removing your app.
UPDATE***** After reaching out the developer of this app, I explained that whenever my customer selected the slippers they wanted such as the size, fur size and color of the sole add to cart size changes automatically to a size 5. It also doesn't show the other selection that the customer made. At first when I reached out to the developer, they said that it happened because the customer had use the quick view to make their selection. I personally tested this and I had the same issue. By directly go into the collection page itself and added the item to the cart and it still changed to a size 5. So I decided that I'm not going to waste anymore time on the app. Because 1 I have quite a few persons that I need to contact to verify their order. So I deleted the app and left my honest review. On the 14 of August I had my yotpo app updated where I had someone from their company logo on to my store and coded my review app. Though I had removed advanced product options app, I did not remember to revoke access from them to my store. On the 16 of August I went to my store to do some work when I noticed that my review app isn't showing anymore. After doing some checks I realized that someone from Advance products options access my store on the 15 of August without my knowledge. I'm assuming to check to see the issue based on my review of their app. Now this is where I'm very upset. WHY AFTER THEY ENTERED MY THEME MY REVIEW APP STOPPED WORKING?? Also, if they went in to remove their codes, WHY did they interfere with MY REVIEW APP? Not only that, but they did not make a copy of the theme before they did any code edits. After checking it's the same theme version still active. Now I'm left wondering WHAT ELSE DID THEY DO? ALSO, I NEED TO KNOW WHO WAS THE PERSON THAT ACCESSED MY THEME. AND EXACTLY WHAT THEY DID. As far as I see they invaded my store privacy. They did not notify me at any point prior to yesterday that they were going to log on to my store. And at this point I feel like I should get a lawyer because I personally feel they messed up my review coding because of my review of their app.

Furrtoes
Stati Uniti
15 giorni di utilizzo dell’app
Mageworx ha risposto 16 agosto 2021

Hello,

Thank you for reaching out to us.

We are truly sorry to hear the app didn't work for you.

We've double-checked your ticket. Initially, you asked if it's possible to replace the Shopify variants with our options without removing the existing variants from the backend.
We replied that our options do not replace variants, they can be used in conjunction. We can hide the variants from the product page with CSS. But this is just a visual effect, and standard Shopify variants still exist on a page. We made that change upon your request.
Thus, when you added a product to the cart, the default variant was still getting added.
This is the case why always got the Size 5 variant added.

Also, the app code initializes on product pages only. I.e it's required to visit the actual product page to select options. While on your store, there is a "Quick View"/"Quick Shop" option enabled that allowed purchasing products without selecting our options.

In case of any questions please let us know.

17 ottobre 2019

Support went from being friendly and good to terrible trying to fix my issues. My main navigation started to change with duplicate (clone) items, a mystery field was added to all products that used their app called "Default Title".

Product options in cart are very unintuitive, just show up as a string of text, and don't list pricing.

In the end I was basically told to figure it out. Very displeased with the experience and would not recommend using this app.

meeting-signs
Stati Uniti
15 giorni di utilizzo dell’app
1 novembre 2020

This app may be good if they work at issues it has. And Customer Service gets an F- for they will leave you hanging without any kind of response at all. Really they need to first get app issues resolved and then they must work on Customer Service remember we pay you for a service you said you could provide. We didn't ask you for this app you made it I'm sure to make money so all I ask is that you give us what you said you would nothing more and nothing less.

4everKeepsakes
Stati Uniti
17 giorni di utilizzo dell’app
Mageworx ha risposto 1 novembre 2020

Hello,

Thank you for taking the time to write. I wanted to let you know how sorry we are for not being able to meet your expectations.

Your ticket was in our dev queue under investigation before you deleted the app along with the collaborator access so that we weren't able to proceed.

Here at Mageworx, we pride ourselves on our excellent customer service. And in this instance, we clearly dropped the ball.

So please let us know if you decide to give the app another try, we'll do our best to make things right.

Thank you.

8 luglio 2019

This app doesn't work with Ajax carts which is used by many of the better theme designers. Also, even though they said to was going to work support could not get it a usable state to publish. We had a long list of issues the app was creating and support wasn't there to fix, even though they said they fixed them. We were super hopeful this would be superior to similar apps. I have a feeling this is best for basic theme designs. We use Out Of The Sandbox - Turbo, which is hugely popular for many reasons and this app doesn't work with it unless you take away/turn off some of the design aspects and functions of the theme, which is counterproductive for having bought the theme for those specific funcitons. This app might be great for some, but keep in mind it not for everyone.

Wild Child Bikes
Stati Uniti
14 giorni di utilizzo dell’app
5 aprile 2021

Does what I needed to do. Works great. Support have been quick to respond. Somethings I feel that are missing from the app and would make the app a 5 star is: I would like to see the image options for multiselect to disable a different colour or put an X through the image to show the options is our of stock or unavailable. Currently it looks like you can click it although the button is disabled. Also I would love to see after selecting the maximum items the others get an X or greyed out to show the maximum number of items have been selected. If these are something you could look at in the future I think this app will be above 5 stars!

Sweets & Treats Maesteg
Regno Unito
11 giorni di utilizzo dell’app
17 settembre 2020

Great options tool, support is great and very, very fast! But it makes a clone of each product. can be automatically deleted after a while but still no good solution if you will use remarketing etc.
Customers can't change an option anymore, if they click the product from the cart page, because it will link to the cloned product without options...
I hope a solution will be found very soon

Bedankjes.nl
Paesi Bassi
12 giorni di utilizzo dell’app
Mageworx ha risposto 22 settembre 2020

Hello,

Thank you for your feedback.

Yes, we understand your concern. At the very moment, our dev team is working on the massive UI reconfiguration, We'll change the way our options are added to products and get rid of those cloned products.

We are doing our best to release this update as soon as possible.

Have a great day.

29 gennaio 2017

This App don't work, it fails non stop and they don't offer any support. The app breaks and the downtime causes loss of sales and I'm furious that my entire store was built upon this app.

Allurehairsystems
Stati Uniti
8 giorni di utilizzo dell’app
7 novembre 2022

Not working as well as there is don't have any good support..
I try to contact support from 1week and they are unable to provide a solution.
as well as buy this app

Valencia Theater Seating Mexico
Canada
7 giorni di utilizzo dell’app
17 gennaio 2020

I run a POD store for photography, and to really get every size and every material right I need to display over 120 options that are dependend on each other. Poster Prints only in this size, acrylic glas only in this frame and only in that size etc.
This app is great for displaying that and the team did good work implementing it in my theme for free.

Some key features, that were already provided in the original shopify variants are really missing, and thats why i can only give two stars.
I need the functionality of spreadsheets (*.csv) to import and edit my products and variants, and even worse: there is no possibility to write down the cost of goods sold to every combination.
An option to download and backup the settings in this app would be great, too.

Bild-Ahoi!
Germania
7 giorni di utilizzo dell’app
Mageworx ha risposto 17 gennaio 2020

Hello,

Thank you for sharing your feedback. Your review is important to us. Our team is working on a new version for this app. It will have all mentioned features and many more. This new version will have a new approach to setting up complex combinations with ease. The new version will be globally released this spring and it will have absolutely amazing and super easy-to-use interface with powerful functionality.

If you are interested in more details about this upcoming update, feel free to drop us a line and our team will be happy to provide more info.

Have a wonderful day.

29 settembre 2020

The best experience with their support I have ever had. Although unfortunately, I could not achieve what I wanted as I have a very specific product. I highly recommend it.

Botonicar
Stati Uniti
Circa 5 ore di utilizzo dell’app
Mageworx ha risposto 14 ottobre 2020

Hello,

We are sorry the app didn't meet your needs. We had a real pleasure working with you. Feel free to get back to us in case you any kind of assistance is ever required.

Have a great day!