レビュー (585)

総合評価
4.6
評価レベルごとの件数
  • 評価の87%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の2%は2つ星です
  • 評価の5%は1つ星です
2020年1月25日

Brilliant app so far. Before choosing Advanced Product Options I first went to Bold Product Options after seeing all the reviews and customers using it. I don't usually badmouth other app providers but they were a terrible choice and I don't understand how they have so many customers when the service (for me anyway) was all over the place. One email request was responded to by about 5 different people, each asking 'How can I help?' when the first person already resolved the issue. This became confusing, cluttered up my email folder and just seemed very unprofessional.

Then there was the issue of intuitive functionality of the app itself. The app dashboard was confusing to navigate and the 'help' pages felt like I was reading an upsell WSL. A key element that was missing from the app was the option to change your product image to match the option you select on the product page. When I contacted support about this they referred me to a requests page where they would charge $1000 to put in a few lines of code for this option. They also had a cheaper option, where the request could be outsourced to a company called Storetasker so I went straight to them. They tried to charge me over $150.00 to put in these few lines of code which should have already been in the app.

I just said f*ck that noise and went to Advanced Product Options, and I'm glad I did. Their customer support is fantastic! Anjelika was very helpful and responsive to my requests and any issue I had was dealt with, fast. I wanted to add some custom code into my product options and they implemented it without hesitation. Dmitry was the coder I believe and he was extremely helpful when implementing my request. Everything I asked for he had no problem solving. I look forward to their update coming in March and will continue using their app in the future. Excellent app.

Funny Donk
アイルランド
アプリの使用期間:11日
2023年2月20日

I haven't even bought this app yet and yet the customer service / engineering team has been incredible. They have made free customizations to the app for me, to suit our retail needs. We are excited to have this app on our store and it will add great options and value for the customers to be able to select additional accessories for the board games we sell.

Crokinole Canada - Boards, Accessories, and more!
カナダ
アプリの使用期間:11日
編集日:2020年4月11日

Worth it, able to handle complicate logic/choice. They are able to quickly understand my concern & provide solution. 5 Star! Keep up the good work!

Jeep Hood Latch
アメリカ合衆国
アプリの使用期間:11日
Mageworxが返信しました 2020年4月14日

Hello,

Thank you so much for this review! I will share this with our team to let them know to keep up the amazing work :)

Let us know if you have any questions. We will be happy yo help.

Have a great day.

2022年1月28日

Amazing customer service! So helpful with my tech issues and bespoke amendments :))) Really appreciate their help

JHS Eyewear
イギリス
アプリの使用期間:10日
2019年11月4日

Very good app, with great support. A bit confusing, but with support they give, very happy with it.

wholesalewaterheater
アメリカ合衆国
アプリの使用期間:10日
2023年3月8日

A great app for custom SKU building for complex products with lots of variants. Support is good and were happy to help with some minor tweaks.

Heatlie Letterboxes
オーストラリア
アプリの使用期間:10日
2022年2月15日

We recently installed this app to replace another, as it did not offer enough customisation. The app itself is easy to install, set up and manage, and the customer service we have received has been absolutely incredible. The team have helped us customise everything we need, in a very timely manner. Thank you again!

Belles & Bells
オーストラリア
アプリの使用期間:10日
2021年12月29日

Our products have multiple options and this app made the choices available so much more clear to our customers. I needed help getting started and support was awesome! Special thanks to Dmitry!

Personal Handcrafted Displays
アメリカ合衆国
アプリの使用期間:9日
2021年1月11日

Helped me add a priced variant to my product that I had been trying to achieve for a very long time. Support was very responsive and installed the changed I needed. A+ work from them!

CapMe
アメリカ合衆国
アプリの使用期間:9日
2017年5月15日

I like this app. The customer service is top notch. Highly recommended!

Animegadgets
マレーシア
アプリの使用期間:8日