レビュー (583)

総合評価
4.6
評価レベルごとの件数
  • 評価の87%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の2%は2つ星です
  • 評価の5%は1つ星です
2019年10月22日

The app didn't meet are needs initially due to the complexity we required. However the support team were quick to help us and now the app is working brilliantly. Big recommendation from us.

DropQuick
イギリス
アプリの使用期間:15日
編集日:2019年3月7日

I like the look and facility but we have seen a bug that affects our ability to see details in orders and possible mis-calculations ... we have spend much time during several calls where for most of last year, Shopify personal are wonderful, the issue is identified but when handed to MagWorx is never corrected to date...

I have received an offer from Shopify to modify the app so it work with a third party Advanced Product Options -- I agree for the mod to be done -- next we will see how the results are:)

Sophia Tremolos
アメリカ合衆国
アプリの使用期間:約1年
Mageworxが返信しました 2019年3月7日

Thank you for your feedback! Our team has investigated the issue you are describing. Unfortunately it is caused by third-party pre-order app installed in your store. We offered to customize our app for you free of a charge to make it compatible with the app you are using for pre-order. Please, let us know if it will work for you.

2018年11月20日

App does what it says most of the time, I can't complain about that. However this app broke one of my more complex implementations, and is presently allowing either one of two functionalities:
1) customers can buy expensive items for $0.00
2) customers cannot add item to cart at all

Support has been completely unresponsive for at least 12 hours now, including a Chat rep who just said "open a ticket" and then immediately closed the chat on me. I would honestly tolerate this under normal circumstances, however it's BFCM Week and any app vendor who isn't beefing up its support this week is one that clearly doesn't have its customers in mind.

Javaya • getjavaya.com
アメリカ合衆国
アプリの使用期間:約1年
2017年3月31日

Easy to use product and great support with installation and basic customisation

Lowe Frequency Store
イギリス
アプリの使用期間:15日
編集日:2020年2月21日

This app is amazing and easy to use. The customer support can't get any be better, they help with everything I need and very fast.

Sissim Jewelry
オーストラリア
アプリの使用期間:14日
2020年10月29日

Great product and fantastic service also, really good conditional logic too which most other apps lack or charge a fortune for

Limitless Plates: 3D + 4D Number Plate Specialists
イギリス
アプリの使用期間:14日
2019年6月28日

This app is the only one that offer a solution to the product option we wanted to provide on our website, which was very specific (surprised it had this functionality!). Support has been great and very responsive. Only reason given 4 stars is the product option take 1-2 seconds to buffer onto the product page. If it was instant, I would have given 5 stars.

Mobilebeat
オーストラリア
アプリの使用期間:12ヶ月
2021年11月30日

The App is great but what really makes it stand out above the crowd is the extremely fast and efficient support. I was genuinely surprised at how quick my query was not only answered but also implemented for me. Highly recommend the App and Mageworx

Piano Covers Online Ltd
イギリス
アプリの使用期間:14日
2022年4月10日

The team at Mageworx is great to work with! We can't thank them enough for the quick response to emails and their willingness to resolve any issues we had. And also explain the capabilities of the app in relation to what we have setup on our website. We look forward to continued use of the app and wish the team at Mageworx all the best!

Modish Outdoors
アメリカ合衆国
アプリの使用期間:13日
編集日:2020年7月14日

Great customer support service. I had one issue in setting up my own customized product options. I just emailed them my issue in detail with screenshots. I got an instant reply from the team & they set up my customized options as i wanted. This thing kept me from trying another app. So changing my 2 stars to 5 stars. Thankyou and after my trial period im gonna keep my subscription with more peace of mind.

K EYE CO Online
パキスタン
アプリの使用期間:13日
Mageworxが返信しました 2020年7月15日

Thank you for your review. We're happy we were able to help. Feel free to contact us should you have any questions in the future.