APO Product Options, Variants
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
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Buyer beware!!!
Although the support has been helpful (to a point), I'm now left waiting of major bugs to be fixed and cannot sell on my store. The app will not remove variants from the cart meaning if a customer removes am item from their cart, the options still remain and cannot be removed. This app does not play nice with Shopify and I'll be asking for a full refund.
It's a real mess with the currency change. The app does not change the currency correctly, so it keeps the value in swedish crowns but changes the sign to USD, Euros or whatever but the value is the same. Ridiculous. They say it's the theme, but it's not. Not only that, the variables cannot be changed / sincronized with translation, so your variable names will remain the same, meaning customers in other countries will not understand anything. Besides, those copies that are constantly done by the app create trouble in facebook, etc. I get no support, only short messages that they have plans to make it better. Update: the problem with the currency is not our app converter, it's your app., because it converts but does not keep the same currency, it keeps going back to the original currency as you add choices. After reading the previous review about the changes in Shopify, why haven't you contacted us regarging this issue and update your app in our store. Do so, because you need to update.
Hello,
We appreciate your feedback and do understand your concerns.
But unfortunately, no app provider can guarantee 100% app compatibility with all the theme elements or external resources you may use. The Advanced Product Options app has a very complex structure with a lot of processes taking place both on the front end and at the backend, and it may have specific requirements.
We discussed the currency conversion issue in October. The app turned out to be incompatible with your converter, not the theme itself. It supports only the switchers that work with Shopify Payments.
Also, we can't guarantee its compatibility with translation apps because our content is dynamic (gets rendered after the page itself has loaded). Most translation apps are only able to catch static content, not a dynamic one.
Our app is a third-party solution and in many aspects, we are limited by Shopify and its requirements, so we have to look for workarounds. As a result, the app may have some limitations, but we are doing our best to improve it constantly.
Good app. Amazing support. Always willing to help. It is missing a few key features I would like to see, but still a great app for customizations.
Currently it is DOWN. Not sure if I can get any help or not. None of my customized product options are working in my entire store.
Customer Service is Perfect. Send them a message for the free installation! It literally takes less than a day, and they do everything for you. Send the Request, accept it, and go eat a sandwich. Come back and you'll now have an app that works just as good as something like 'Bold Product Options', but for a fraction of the cost! Thanks so much!
Hello,
Thank you so much for this review. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers.
Feel free to get back to us if you have any questions or need our help. We will be happy to assist.
Have a wonderful day.
I've been waiting 2 months for the app to fix an issue, they just stopped replying to my emails!!!!. This app is not compatible with Shopify shipping profiles and is NOT compatible with any tier pricing app, we can't do any volume discount with this app installed. they haven't provided any solution to this problem, they are just waiting to release their app update since 2 months ago. After reading the reviews I saw that another user reported this same issue back in September 2020. so there it goes the quality of their support!! Update: They told me that the new version was going to be released during the month of April. Today is April 22 and nothing yet.
Thank you for your feedback.
We are doing our best to release the update as soon as possible.
But the app itself is complex and resources-intensive, we need time to test it all the way around and make sure the new version is not buggy.
As I told you before, this is not a regular app update, we re-developed the app starting from the working principle and ending up with the backend UI.
We started to plan the new version long ago. First, we collected feedback and were considering new features and improvements and the way to implement them the most efficient way.
Then, there was a development stage.
Now we are finishing testing it and getting prepared for release.
We are truly sorry for the delays but we need to make sure we release a stable product that functions as expected.
The new app will be launched during the month of April.
In case of any questions please let us know.
Team really helpful at coming back with quires answered super fast. The App is brilliant for complicated customers options.
Their app is working great! Even with a couple more complex products that needed a lot of available options.
They got everything working for my theme and would definitely recommend them!
I spent a lot of time managing Product variation with my other store in Woocommerce, but this one is amazing and easy to use. I like the support team also, they are very nice and they helped me very quick for some customizations.. Keep going guy's
Awesome app!!
The team is so great and help us to fix issues quickly.
Recommend this app.
I like the look and facility but we have seen a bug that affects our ability to see details in orders and possible mis-calculations ... we have spend much time during several calls where for most of last year, Shopify personal are wonderful, the issue is identified but when handed to MagWorx is never corrected to date...
I have received an offer from Shopify to modify the app so it work with a third party Advanced Product Options -- I agree for the mod to be done -- next we will see how the results are:)
Thank you for your feedback! Our team has investigated the issue you are describing. Unfortunately it is caused by third-party pre-order app installed in your store. We offered to customize our app for you free of a charge to make it compatible with the app you are using for pre-order. Please, let us know if it will work for you.