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APO Product Options, Variants
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Perfect! Couldn't ask for more from their support. We needed some custom changes to the app for our website so the app would work the way we wanted. Nothing was too much trouble and within 48 hours of downloading the app they had done a custom install for us with several rounds of feedback and updates to the look and functionality of the app on our site. I really couldn't have asked for more from Dmitry. He really went above and beyond to make sure we could get exactly what we needed from the app. Highly recommended!
Very good support. When I have some problems and needs they can help me solve problems. I am very satisfied with the result.
Great product to help expand your product's capabilities in Shopify!
Horrible experience with this app. We spent countless hours and lots of money installing and setting up hundreds of variant options, only to discover a critical feature limitation. You cannot use any discount codes with this app except for storewide codes. Want to run a sale on just one product, or one collection? Can't do it. This is a dealbreaker and we had to abandon the project after so much time and money. Also, the way the app functions, it creates a new product anytime someone purchases a new variant combination. This means managing the back end of your store will become very messy and cumbersome as you will have hundreds of "placeholder" products generated by the app. No help or refund from the developper for this, even though we are not able to use the app in our store. The discount code limitation should be clearly disclosed, as it is a critical function for many stores. The variant options LOOK nice, but the the feature limitations make it unusable.
Hello,
We are truly sorry for the inconvenience you've faced with.
Unfortunately, the current app working principle doesn't allow us to fix this issue on the spot. That's why we decided to reconfigure the app. It will no longer generate custom temporary products/clones and all the native Shopify features will work properly.
But since this is not a regular app update, but a massive UI reconfiguration, the development process takes time. We constantly face new challenges while striving to make the app function perfectly. That's why delays in release happen.
Please feel free to reach out to us directly to discuss the ways we could solve the conflict.
Have a great day!
Just from using the free trial, the support team has been super helpful and responsive to address my needs. The UI is.suoer intuitive and easy to use.
On behalf of my Company, I want to say a big THANK YOU to MageWorx and this app. They basically rescued my company by making this huge update to this app. We needed a feature that will enable you to ADD PRICE (Percentage) BASED ON OPTIONS (that affect price) ABOVE. That means I can now say, "Option A adds $10, Option B adds $20, Option C adds 40% of THE TOTAL Price". That should now give me, "Option A ($10) + Option B ($20) = $30; Option C then adds (40% of $30) which is $12. Total should be ($10 + $30) + $12 = $52.
No App Does This....ONLY Advanced Product Option.
They have the Best and Fastest Customer Service
I Rate this App 100Stars
Installation instructions were pretty easy I don't have a lot of experience with html code, I ran into a small issue at the very end of the instructions. I emailed tech support and they were awesome they logged in and fixed the last 2 lines of code for me. Very professional and very fast. The only thing I would have liked is a chat window to talk to to someone rather than email.
i recommend this app, very helpful and patient! i received an answer very fast all the time and was happy with the support.
Hello,
Thank you so much for taking the time to rate our app! We truly appreciate it.
Do not hesitate to contact us if you have any questions or need our help. We will be happy to assist.
Have a wonderful day.
Tried for few weeks and had a little problem with it.
I send a msg to the support at 9:00AM and in less than one hour they fixed it personally for my shop. Worth every penny that I pay every month for it.
Thanks for the good service
Had an issue upon initial installation but Angelika logged into our account and took care of the issue. Visually fits our theme and does exactly what we wanted. Great app to over come the 100 limit given by Shopify.