レビュー (582)

総合評価
4.6
評価レベルごとの件数
  • 評価の87%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の2%は2つ星です
  • 評価の5%は1つ星です
2019年10月17日

Support went from being friendly and good to terrible trying to fix my issues. My main navigation started to change with duplicate (clone) items, a mystery field was added to all products that used their app called "Default Title".

Product options in cart are very unintuitive, just show up as a string of text, and don't list pricing.

In the end I was basically told to figure it out. Very displeased with the experience and would not recommend using this app.

meeting-signs
アメリカ合衆国
アプリの使用期間:15日
2020年11月1日

This app may be good if they work at issues it has. And Customer Service gets an F- for they will leave you hanging without any kind of response at all. Really they need to first get app issues resolved and then they must work on Customer Service remember we pay you for a service you said you could provide. We didn't ask you for this app you made it I'm sure to make money so all I ask is that you give us what you said you would nothing more and nothing less.

4everKeepsakes
アメリカ合衆国
アプリの使用期間:17日
Mageworxが返信しました 2020年11月1日

Hello,

Thank you for taking the time to write. I wanted to let you know how sorry we are for not being able to meet your expectations.

Your ticket was in our dev queue under investigation before you deleted the app along with the collaborator access so that we weren't able to proceed.

Here at Mageworx, we pride ourselves on our excellent customer service. And in this instance, we clearly dropped the ball.

So please let us know if you decide to give the app another try, we'll do our best to make things right.

Thank you.

2019年7月8日

This app doesn't work with Ajax carts which is used by many of the better theme designers. Also, even though they said to was going to work support could not get it a usable state to publish. We had a long list of issues the app was creating and support wasn't there to fix, even though they said they fixed them. We were super hopeful this would be superior to similar apps. I have a feeling this is best for basic theme designs. We use Out Of The Sandbox - Turbo, which is hugely popular for many reasons and this app doesn't work with it unless you take away/turn off some of the design aspects and functions of the theme, which is counterproductive for having bought the theme for those specific funcitons. This app might be great for some, but keep in mind it not for everyone.

Wild Child Bikes
アメリカ合衆国
アプリの使用期間:14日
2021年4月5日

Does what I needed to do. Works great. Support have been quick to respond. Somethings I feel that are missing from the app and would make the app a 5 star is: I would like to see the image options for multiselect to disable a different colour or put an X through the image to show the options is our of stock or unavailable. Currently it looks like you can click it although the button is disabled. Also I would love to see after selecting the maximum items the others get an X or greyed out to show the maximum number of items have been selected. If these are something you could look at in the future I think this app will be above 5 stars!

Sweets & Treats Maesteg
イギリス
アプリの使用期間:11日
2020年9月17日

Great options tool, support is great and very, very fast! But it makes a clone of each product. can be automatically deleted after a while but still no good solution if you will use remarketing etc.
Customers can't change an option anymore, if they click the product from the cart page, because it will link to the cloned product without options...
I hope a solution will be found very soon

Bedankjes.nl
オランダ
アプリの使用期間:12日
Mageworxが返信しました 2020年9月22日

Hello,

Thank you for your feedback.

Yes, we understand your concern. At the very moment, our dev team is working on the massive UI reconfiguration, We'll change the way our options are added to products and get rid of those cloned products.

We are doing our best to release this update as soon as possible.

Have a great day.

2017年1月29日

This App don't work, it fails non stop and they don't offer any support. The app breaks and the downtime causes loss of sales and I'm furious that my entire store was built upon this app.

Allurehairsystems
アメリカ合衆国
アプリの使用期間:8日
2022年11月7日

Not working as well as there is don't have any good support..
I try to contact support from 1week and they are unable to provide a solution.
as well as buy this app

Valencia Theater Seating Mexico
カナダ
アプリの使用期間:7日
2020年1月17日

I run a POD store for photography, and to really get every size and every material right I need to display over 120 options that are dependend on each other. Poster Prints only in this size, acrylic glas only in this frame and only in that size etc.
This app is great for displaying that and the team did good work implementing it in my theme for free.

Some key features, that were already provided in the original shopify variants are really missing, and thats why i can only give two stars.
I need the functionality of spreadsheets (*.csv) to import and edit my products and variants, and even worse: there is no possibility to write down the cost of goods sold to every combination.
An option to download and backup the settings in this app would be great, too.

Bild-Ahoi!
ドイツ
アプリの使用期間:7日
Mageworxが返信しました 2020年1月17日

Hello,

Thank you for sharing your feedback. Your review is important to us. Our team is working on a new version for this app. It will have all mentioned features and many more. This new version will have a new approach to setting up complex combinations with ease. The new version will be globally released this spring and it will have absolutely amazing and super easy-to-use interface with powerful functionality.

If you are interested in more details about this upcoming update, feel free to drop us a line and our team will be happy to provide more info.

Have a wonderful day.

2020年9月29日

The best experience with their support I have ever had. Although unfortunately, I could not achieve what I wanted as I have a very specific product. I highly recommend it.

Botonicar
アメリカ合衆国
アプリの使用期間:約5時間
Mageworxが返信しました 2020年10月14日

Hello,

We are sorry the app didn't meet your needs. We had a real pleasure working with you. Feel free to get back to us in case you any kind of assistance is ever required.

Have a great day!

2020年4月6日

We have now tried the app for several days to create our products. The app does what it says, but unfortunately we have found that we have different requirements. The customer service is great and has helped us several times within a few minutes.

Wandergalerie
ドイツ
アプリの使用期間:5日
Mageworxが返信しました 2020年4月7日

Hello,

Thank you very much for your review! We appreciate it.

Let us know if you have any questions or need our help. We will be happy to assist.

Have a great day.