Recensies (584)

Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 87% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 5% recensies zijn 1 sterren
24 april 2018

super impressed with this app. not only does it do what it's supposed to do...but the support is incredible. they are helpful and kind and work until it's right. very very happy customer!

Studiojewel
Verenigde Staten
5 maanden gebruiken de app
8 november 2017

Although we're not currently using the app, we do want to thank the Mageworx support team for their willingness to answer our questions quickly and to address our special requests promptly. We appreciate their responsiveness and the excellent support we received.

Gungoddess Com
Verenigde Staten
5 maanden gebruiken de app
8 mei 2020

This app frequently breaks and doesn't charge people for extras, even after they installed it for me

Medicus Scrub Caps
Verenigd Koninkrijk
4 maanden gebruiken de app
14 december 2016

This is a great app! It makes adding lots of product variants very easy. It is very simple to use, well laid out and easy to understand once you read the instructions.

Customer support is excellent. Not a techie myself, I had trouble adding some code to a snippet. No problem! I notified customer support and they jumped right in and took care of it. Very Friendly folks!

Truck Retractables
Verenigde Staten
5 maanden gebruiken de app
27 november 2018

I use this app to add custom options that are vital to our products. So far - so good! Anytime I need assistance, the support team has been great!

It's A Haggerty's
Verenigde Staten
5 maanden gebruiken de app
22 mei 2019

I really like your app! It's my #2 choice for product options, but only because I have very complex product options. I tried literally every product option app that allows price changes per option. For 95% of store owners, this app will work well.

The good:
1. Very helpful customer service for any time I had an issue. You always resolved my questions and responded quickly.

2. The app allows for very complex options, particularly options dependent on other options and ones that all require different pricing. Better than almost all of the other option apps in the Shopify marketplace.

3. Fairly easy to set up the options although it took me a few tries to get it right. Nice being able to add image swatches, etc. to make the options not look so boring.

The not-as-good:
1. Sales/discounts. In order to make sales/discounts work, I had to create "hidden" collections that contained the cloned items that are automatically created by the app or else the sale would only discount the original item price, not the options. Takes more effort and has the potential for me to miss something (a product) and not end up with the sale/coupon working. Also it's more cluttered having to have extra categories in the back end. It DID work though in the end, so it was good, but still a workaround which is never ideal.

2. Not as flexible on the display options as the app I'm now using. Trying to make image swatches for one option larger and other options smaller was nearly impossible due to the particular css used. The new app has css built in to each item option as I add it so I can easily change image sizes, etc. This is not a feature everyone might use, but it really made a big difference to me and how my items look with the options.

Bottom line...an excellent app that will work for 95% of store owners!

Cloud9Paperie
Verenigde Staten
5 maanden gebruiken de app
Mageworx heeft geantwoord 24 mei 2019

Thank you for taking the time to leave us such a detailed review. The main goal of our team is to deliver a great experience for our customers. Now we are currently working on a new version of the app to meet high standards and expectations like yours. Thank you for being our customer!

27 september 2019

I had some issues with the app but the team is Super responsive and works quickly to resolve my issues! I tried many other product variants app but they don’t work as well as this one!

Wonderfull Milk
Singapore
5 maanden gebruiken de app
24 februari 2022

Started this app at $8.99 and found out I was paying $14.99 not sure how that happened. But that's not even the worst part of this app. The way they clone your apps makes your store look crazy and disorganized. Shoppers can click on a products and it'll bring them to a 404 page because that product is duplicated only for pricing. I had to take down my wholesale store and fix the codes because everything was a mess. Save yourself the time and headache until they fix the price-add on feature.

Leyla Luxe Collection - Wholesale
Verenigde Staten
3 maanden gebruiken de app
Mageworx heeft geantwoord 25 februari 2022

Hello,

Thank you for your feedback.

As we can see, you still have the app installed but can’t find any tickets within our support system submitted in regards to the concerns listed here within this review.

We offer lifetime technical support and are always available to assist if you face any difficulties.

Please kindly consider creating a support request via the form or contact us directly via the app@mageworx.com email. We’ll do our best to provide you with detailed info and fix all the issues you’ve faced with.

Thank you in advance.

29 januari 2018

I've been testing this app and at this point it's working great. The real reason for writing this review is to tell you if you are looking for GREAT customer service this is the company to work with. It's a great pleasure compared to other companies that offer apps on Shopify.

Cgp2
Verenigde Staten
4 maanden gebruiken de app
11 juni 2018

Very easy to use, great features, it's actually limitless as to what you can do with your product.

The customer support is 5/5 and the app is too.

Thank you for this, it's helping my business a lot.

Newbie And Me
Verenigd Koninkrijk
4 maanden gebruiken de app