Recensies (584)

Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 87% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 5% recensies zijn 1 sterren
11 maart 2019

Its a little more expensive than the other Product Options Apps, but its the only one that allowed me to do all the things I wanted. It works really well and smooth and provides a great seamless user experience for the end user.

Waterjet Knives
Verenigde Staten
4 dagen gebruiken de app
10 februari 2022

I need to be able to have an option for my customers to add a $3 item to some of my products. I also need that $3 item to be inventoried so that I can keep track of the item and know when to make more. The app will allow you to create and sell a separate product (the $3 item), but there's no way to inventory it. Also, when I have that $3 item added as an option, if any customer selects to add it to their purchase, the original item that they were purchasing is no longer inventoried properly. I've been running out of things and overselling products and not understanding why, but I finally realized its all of the products that Advanced Options are tied to. I understand that it's complicated adding on that $3 item as an inventoried product, but it's absurd that any base product with an Advanced Option add-on item is not being deducted from the inventory when sold. I know that they're working on this, but they've been saying that for months. I've been paying for something that's messing with my inventory and I'm not a fan.

The Clay Impress
Verenigde Staten
3 maanden gebruiken de app
Mageworx heeft geantwoord 14 februari 2022

Hello,

Thank you for your feedback.

We do understand your concern.
The current app version was released in production not so long ago and we are constantly working on its enhancements.
Inventory tracking is an essential part of any store and we are in the process of developing our own inventory tracking system at the very moment.

The inventory tracking system we develop is a very complex mechanism, it will allow assigning stock to particular variants, not just separate option values. Also, it will be possible to link existing products/variants from your catalog to our option values.
The implementation of such a system is a complex and resource-intensive process that requires time. But we are doing our best to launch it as soon as possible.

We do apologize for the temporary inconvenience.

Thank you for understanding.

7 april 2020

Lots of options to customize and provide a better shopping experience for the customer. Very fast and friendly customer support on top of that!

PeakBelt
Duitsland
3 dagen gebruiken de app
Mageworx heeft geantwoord 7 april 2020

Hello,

Thank you so much for this review. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers.

Feel free to get back to us if you have any questions or need our help. We will be happy to assist.

Have a great day.

2 januari 2022

I tried many other apps for product personalization, and this one is the only one that worked out of the box. All the other forced me to mess with code and wasting a lot of time. These problems might be a coincidence, but still, this app would've saved me hours of work.

Mave Store
Italië
3 dagen gebruiken de app
30 juni 2022

This app is superior to other product option apps I've tried — finally a solution to not having a duplicate product in checkout! The support team works fast and has been very helpful with answering questions. Highly recommend!

Print for Jaqua Realtors
Verenigde Staten
3 dagen gebruiken de app
7 oktober 2021

Install the app. Then continue reading my review.
It's that good. Great functionality and superb customer support. Price is also good compared to other inferior apps. Price/quality this one is the best in it's field.

coffeecafeBE
België
3 dagen gebruiken de app
26 juli 2020

I use this app to allow customers to add embroidery or other customizations to their products.
This App allows you to:
charge per character
have multiple templates which can 'overlap'
add images for your custom options (font or color etc)

Install was done by them & turn around was very quick
Price is great! I used to have an app that charged 3 times as much with not even 1/2 the features & capabilities

Doesn't seem to slow page load speed!

My only critique is that they can work on upgrading the item assignment aspect to have more logic / automation.

Judaica Spot
Verenigde Staten
3 dagen gebruiken de app
Mageworx heeft geantwoord 27 juli 2020

Hello,

Thank you so much for this review. We are so delighted that you rate our service as 5 stars as we strive to provide just that for all our customers.

Feel free to get back to us if you have any questions or need our help. We will be happy to assist.

22 september 2021

Perfect! Couldn't ask for more from their support. We needed some custom changes to the app for our website so the app would work the way we wanted. Nothing was too much trouble and within 48 hours of downloading the app they had done a custom install for us with several rounds of feedback and updates to the look and functionality of the app on our site. I really couldn't have asked for more from Dmitry. He really went above and beyond to make sure we could get exactly what we needed from the app. Highly recommended!

Pixie Bell Sweets
Verenigd Koninkrijk
3 dagen gebruiken de app
10 februari 2017

Great product to help expand your product's capabilities in Shopify!

Merch Nerds
Verenigde Staten
3 maanden gebruiken de app
5 februari 2021

Horrible experience with this app. We spent countless hours and lots of money installing and setting up hundreds of variant options, only to discover a critical feature limitation. You cannot use any discount codes with this app except for storewide codes. Want to run a sale on just one product, or one collection? Can't do it. This is a dealbreaker and we had to abandon the project after so much time and money. Also, the way the app functions, it creates a new product anytime someone purchases a new variant combination. This means managing the back end of your store will become very messy and cumbersome as you will have hundreds of "placeholder" products generated by the app. No help or refund from the developper for this, even though we are not able to use the app in our store. The discount code limitation should be clearly disclosed, as it is a critical function for many stores. The variant options LOOK nice, but the the feature limitations make it unusable.

Uplift Active
Verenigde Staten
2 maanden gebruiken de app
Mageworx heeft geantwoord 8 februari 2021

Hello,

We are truly sorry for the inconvenience you've faced with.

Unfortunately, the current app working principle doesn't allow us to fix this issue on the spot. That's why we decided to reconfigure the app. It will no longer generate custom temporary products/clones and all the native Shopify features will work properly.

But since this is not a regular app update, but a massive UI reconfiguration, the development process takes time. We constantly face new challenges while striving to make the app function perfectly. That's why delays in release happen.

Please feel free to reach out to us directly to discuss the ways we could solve the conflict.

Have a great day!