APO Product Options, Variants
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Worst app there are too many glitches. You have to ask everything to support team and they say no every time. So please be care-full before using it.
Hello,
Thank you for your feedback. Your opinion is very important to us. Sorry you had any problems with our app. We reviewed your support tickets and the recent chat logs. It seems that your recent requests were related to the “Is One-time” feature and the way it worked.
We will definitely consider adding this improvement in the upcoming app update, which is being developed by our team now.
Please let us know if you have any questions. We will be happy to assist.
Thank you for choosing MageWorx solutions!
Have a wonderful day.
Review of Mageworxs' Advanced Product Options
I recently had the pleasure of using Mageworxs' Advanced Product Options, and I must say that my experience has been nothing short of exceptional. From the moment I started using their product, it became evident that Mageworxs is a company dedicated to providing top-notch solutions and outstanding customer service.
One aspect that truly stood out to me was the incredible level of support I received from the Mageworxs team. They invested countless hours in assisting me with my queries, and I can honestly say that I cannot fault them in the slightest. They consistently went above and beyond, exceeding my expectations every time I reached out to them for help. Whether it was a simple task or a seemingly complex issue that I thought they couldn't handle, they always came through with prompt and effective solutions.
Moreover, I was thoroughly impressed with the responsiveness of their support team. The speed at which they replied to my inquiries was remarkable. It was evident that Mageworxs values their customers and strives to provide a seamless experience. Every interaction I had with their team was not only efficient but also friendly and down to earth. They made me feel valued as a customer and addressed all my concerns with genuine care and attention.
Now, let's talk about the Advanced Product Options interface itself. It is truly remarkable. The interface is sleek, intuitive, and user-friendly. Navigating through the various features and functionalities was a breeze, allowing me to customize my products effortlessly. The level of flexibility and customization options offered by the Advanced Product Options is unparalleled. It provided me with the tools I needed to create a truly unique and tailored experience for my customers.
Given the exceptional experience I've had with Mageworxs and their Advanced Product Options, I am wholeheartedly committed to continuing to use their services in the future. In fact, I am eager to recommend them to anyone in need of a reliable and feature-rich product options solution. The value they provide far exceeds the monthly cost, as their dedication and hard work to address any issues or challenges you may encounter are simply invaluable.
In conclusion, Mageworxs' Advanced Product Options is an outstanding product, backed by an exceptional team. Their commitment to customer satisfaction, the remarkable speed of their support, and the incredible functionality of their product interface make them a true leader in their field. I cannot recommend them highly enough, and I am confident that anyone who chooses to work with Mageworxs will be as delighted with their experience as I am.
Thank you for everything Mageworxs.
Read the review by Wabi Cycles, it says exactly everything I want to say. The app worked GREAT for years, but then it became buggy, and after a month, its still not fixed. Their new version of the app doesn't track inventory! Its also incompatible with a shipping app I use.
They updated the app, broke it, and now I'm moving to another app. Don't fix what ain't broke!
Hello,
Thank you for taking the time to review our app.
We do understand your concerns and are truly sorry the new app version wasn't a good fit for you.
The app upgrade was a necessity. The old version has an outdated architecture and doesn't meet the latest platform's requirements. Furthermore, we were striving to avoid the unlimited generation of cloned products which concerns our valuable merchants.
However, we are still working on the app improvements and continue introducing new features constantly.
Inventory tracking without a doubt has crucial importance for ecommerce. The system was to be launched earlier, but we've faced difficulties with the implementation and had to rearrange the development strategy. The initial strategy would result in limited functionality, so we decided to postpone the release but introduce the fully operational system.
We already released the preliminary updates that prepare the basis for the general one. So we've got back to our roadmap now, and are working hard to launch the system at the earliest.
We hope you find a solution that will meet your needs perfectly. Should you ever decide to give our app another try, we are always here for you.
Thank you.
This plugin does everything it says on the tin and more! Caring company with attentive support. What more could you ask for? Absolutely worth the subscription if this is the kinda thing your store needs.
Not only were we able to use this app to work on converting our store to more of a product configuration instead of simple product options, but we were able to work with the developers to come up with a custom Javascript tie in to expose their object model to a separate service. Saving us a tremendous amount of time and allowing us to lean on Mageworx's hard work as a reliable part of our app.
I went into that conversation with their support expecting it to be outside of the realm of what they would willingly offer, or never hear back. Least to say I was pleasantly surprised when their customer support was more attentive to the conversation than I was and correctly translated my request to their developers who delivered exactly what I needed after some back and forth on gathering requirements.
Update--App is working better BUT I have wrote several times about a new issue and havent received any response. The customer service and help sucks so bad.
Now--If a customer adds something with the custom options added, but then removes it from the cart, the custom option pricing still stays and does not give them a choice to remove it. --Not only that, but if the customer has an account and they sign in a week later, the cost IS STILL THERE! So it NEVER goes away until they check it out. It is extremely frustrating. Currently looking for a new app to use.
SOOO aggravated with this APP. It is so unreliable. I have been writing them for over a week and they haven't even made an attempt to fix the problem! DON'T even bother trying this app!
The app does what it offers. However there's an issue I have reported almost for a month is not solved - custom product is added more than once in the order. I have to manually check and refund for those overpaid. This is a serious bug but the developer fails to solve it.
Hi,
We are sorry for the inconvenience you've faced with.
We've finally managed to find the root cause of the issue - there were conflicts with items' removal in the cart.
Now, this should be fixed permanently.
Please feel free to reach out to us in case of any questions.
Great app and all questions are answered quickly and they have been extremely helpful in customising even the design to suit my site.
Perfect. Everything we needed and more. Asked for some custom design work to be done to the app to suit our needs and they made it happen straight away! Excellent product and excellent support! Shoutout to Angelika and Dmitry!
Just brilliant.
Have a custom theme and all other apps could not work in the way I needed it to. Vitali and the guys at Mageworx had the app installed and fully functioning and matched into my theme layout just as I required......all in less than 24 hours.
Great work and thanks.
www.burycomputers.com
Fantastic options app that has everything I was looking for. Having tried every other options app and not been able to find the features that I needed, Advanced Product Options was the one solution that is perfect for my store. In my particular scenario, I needed swatches with configurable images for each option and set prices for each option. Easy to use and can't speak highly enough for the support. Needed quite a few specific alterations and support helped every step of the way until the setup was EXACTLY what I wanted.
I wouldn't hesitate to recommended this app as the best options app on Shopify, and would certainly use on other stores I create. If you're sitting on the fence, give this app a try, you won't be disappointed.