Avaliação geral
4,6
Pontuação por nível de classificação
  • 87% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 3% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
7 de fevereiro de 2018

Excellent program. Would recommend to anyone :) super friendly staff and quick response time.

Metropolisaustralia
Austrália
18 days usando a aplicação
1 de novembro de 2020

This app may be good if they work at issues it has. And Customer Service gets an F- for they will leave you hanging without any kind of response at all. Really they need to first get app issues resolved and then they must work on Customer Service remember we pay you for a service you said you could provide. We didn't ask you for this app you made it I'm sure to make money so all I ask is that you give us what you said you would nothing more and nothing less.

4everKeepsakes
Estados Unidos
17 days usando a aplicação
Questão respondida por Mageworx 1 de novembro de 2020

Hello,

Thank you for taking the time to write. I wanted to let you know how sorry we are for not being able to meet your expectations.

Your ticket was in our dev queue under investigation before you deleted the app along with the collaborator access so that we weren't able to proceed.

Here at Mageworx, we pride ourselves on our excellent customer service. And in this instance, we clearly dropped the ball.

So please let us know if you decide to give the app another try, we'll do our best to make things right.

Thank you.

22 de março de 2020

Customer Service is Perfect. Send them a message for the free installation! It literally takes less than a day, and they do everything for you. Send the Request, accept it, and go eat a sandwich. Come back and you'll now have an app that works just as good as something like 'Bold Product Options', but for a fraction of the cost! Thanks so much!

FamMagnets
Canadá
16 days usando a aplicação
Questão respondida por Mageworx 23 de março de 2020

Hello,

Thank you so much for this review. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers.

Feel free to get back to us if you have any questions or need our help. We will be happy to assist.

Have a wonderful day.

7 de dezembro de 2022

Team really helpful at coming back with quires answered super fast. The App is brilliant for complicated customers options.

Lilac & White 2022
Reino Unido
16 days usando a aplicação
25 de janeiro de 2017

Their app is working great! Even with a couple more complex products that needed a lot of available options.

They got everything working for my theme and would definitely recommend them!

Amish Baskets
Estados Unidos
16 days usando a aplicação
30 de abril de 2020

Great flexible app, customer support is fantastic as well. Answers and solutions within a day. Would recommend for anyone who needs more complex product variants than shopify offers.

haywoodgolf
Canadá
16 days usando a aplicação
Questão respondida por Mageworx 1 de maio de 2020

Hello,

Thank you so much for this review! We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers.

Feel free to get back to us if you have any questions or need our help. We will be happy to assist.

20 de julho de 2021

I spent a lot of time managing Product variation with my other store in Woocommerce, but this one is amazing and easy to use. I like the support team also, they are very nice and they helped me very quick for some customizations.. Keep going guy's

Tzqar
Alemanha
15 days usando a aplicação
21 de junho de 2018

Awesome app!!
The team is so great and help us to fix issues quickly.
Recommend this app.

Shark Tank Taiwan
Taiwan
15 days usando a aplicação
22 de outubro de 2019

The app didn't meet are needs initially due to the complexity we required. However the support team were quick to help us and now the app is working brilliantly. Big recommendation from us.

DropQuick
Reino Unido
15 days usando a aplicação
Editado a 17 de agosto de 2021

Time wasted can never be regained. Especially for a small business owner like myself. I sell footwear, which my customer have to pre-order. I recently wanted to give my customers the opportunity to select additional options such as the fur size that their slides would be made with. While the app was able to add the additional variant, whenever my customers select their size for example a size 9 and add to the cart it changed their size to 5, not only that but it also does not show the other selections the customers made which is, for example, the fur size, and the color of the sole. it's only showing size 5. my entire message thread is visible for you and your team to look at, but for now im removing your app.
UPDATE***** After reaching out the developer of this app, I explained that whenever my customer selected the slippers they wanted such as the size, fur size and color of the sole add to cart size changes automatically to a size 5. It also doesn't show the other selection that the customer made. At first when I reached out to the developer, they said that it happened because the customer had use the quick view to make their selection. I personally tested this and I had the same issue. By directly go into the collection page itself and added the item to the cart and it still changed to a size 5. So I decided that I'm not going to waste anymore time on the app. Because 1 I have quite a few persons that I need to contact to verify their order. So I deleted the app and left my honest review. On the 14 of August I had my yotpo app updated where I had someone from their company logo on to my store and coded my review app. Though I had removed advanced product options app, I did not remember to revoke access from them to my store. On the 16 of August I went to my store to do some work when I noticed that my review app isn't showing anymore. After doing some checks I realized that someone from Advance products options access my store on the 15 of August without my knowledge. I'm assuming to check to see the issue based on my review of their app. Now this is where I'm very upset. WHY AFTER THEY ENTERED MY THEME MY REVIEW APP STOPPED WORKING?? Also, if they went in to remove their codes, WHY did they interfere with MY REVIEW APP? Not only that, but they did not make a copy of the theme before they did any code edits. After checking it's the same theme version still active. Now I'm left wondering WHAT ELSE DID THEY DO? ALSO, I NEED TO KNOW WHO WAS THE PERSON THAT ACCESSED MY THEME. AND EXACTLY WHAT THEY DID. As far as I see they invaded my store privacy. They did not notify me at any point prior to yesterday that they were going to log on to my store. And at this point I feel like I should get a lawyer because I personally feel they messed up my review coding because of my review of their app.

Furrtoes
Estados Unidos
15 days usando a aplicação
Questão respondida por Mageworx 16 de agosto de 2021

Hello,

Thank you for reaching out to us.

We are truly sorry to hear the app didn't work for you.

We've double-checked your ticket. Initially, you asked if it's possible to replace the Shopify variants with our options without removing the existing variants from the backend.
We replied that our options do not replace variants, they can be used in conjunction. We can hide the variants from the product page with CSS. But this is just a visual effect, and standard Shopify variants still exist on a page. We made that change upon your request.
Thus, when you added a product to the cart, the default variant was still getting added.
This is the case why always got the Size 5 variant added.

Also, the app code initializes on product pages only. I.e it's required to visit the actual product page to select options. While on your store, there is a "Quick View"/"Quick Shop" option enabled that allowed purchasing products without selecting our options.

In case of any questions please let us know.