APO Product Options, Variants
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Very handy app, but the support for this is incredible. Had a very quick response and amazing turnaround for bit of customisation help. Thanks!
The app does what it offers. However there's an issue I have reported almost for a month is not solved - custom product is added more than once in the order. I have to manually check and refund for those overpaid. This is a serious bug but the developer fails to solve it.
Hi,
We are sorry for the inconvenience you've faced with.
We've finally managed to find the root cause of the issue - there were conflicts with items' removal in the cart.
Now, this should be fixed permanently.
Please feel free to reach out to us in case of any questions.
Still discovering the app although the support team has been very reactive and very helpful, answering all my questions quickly, really appreciate !
Hello,
Thank you so much for your review! We will share this with our team to let them know to keep up the amazing work.
Feel free to get back to us if you have any questions or need our assistance. We will be happy to help you.
Have a wonderful day.
We had used 2 other Options apps and this one replaced them both! Incredibly user-friendly setup menus for Option Sets, and a phenomenal customer support staff. Highly recommend!
I use this app in both of my shops and it is fabulous. Easy to use and great customer support. I have recommended it to friends as well.
Hello,
We are incredibly grateful that you took the time out to leave us a 5-Star review. I will share this with our team to let them know to keep up the amazing work :)
Thank you, once again, for your kind words.
Have a wonderful day.
I did not realize Shopify only allowed three options so I bought and installed Advanced product options. I ran into some issues getting color and image swatches to show up, so I placed a support ticket with Mageworks and they had everything fixed by the next morning. Great product and amazing service.
I wanted this app to work for us so badly, mainly because the support is fantastic and to be able to manage one options list is a great timesaver. However, the variant options that it creates do not update inventory and has caused us to oversell products we didn't have in stock. Great idea for an app, but could use some tweaks.
Hello,
Thank you for your feedback.
We do understand your concern.
The current app version was released in production not so long ago and we are constantly working on its enhancements.
Inventory tracking is an essential part of any store and we are in the process of developing our own inventory tracking system at the very moment.
The inventory tracking system we develop is a very complex mechanism, it will allow assigning stock to particular variants, not just separate option values. Also, it will be possible to link existing products/variants from your catalog to our option values.
The implementation of such a system is a complex and resource-intensive process that requires time. But we are doing our best to launch it as soon as possible.
We do apologize for the temporary inconvenience.
Thank you for understanding.
I tried to install this app myself and met some issues. The support team responded straight away and helped with a few issues and also styling changes. Very impressed with the app and it's various options as well as the excellent customer support I have recieved so far! Top Marks! :)
I love this app! Very versatile and easy to figure out once you get the hang of the set up. The tech support is incredible and so helpful.
I guess it is the best app, but the perfomance on mobile was awful atleast for our android users, The app had everything I need I would rather keep using it but I do need my android users to be happy at maximium, Hope they can solve it and I'll come back with their app.