APO Product Options, Variants
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Brilliant app so far. Before choosing Advanced Product Options I first went to Bold Product Options after seeing all the reviews and customers using it. I don't usually badmouth other app providers but they were a terrible choice and I don't understand how they have so many customers when the service (for me anyway) was all over the place. One email request was responded to by about 5 different people, each asking 'How can I help?' when the first person already resolved the issue. This became confusing, cluttered up my email folder and just seemed very unprofessional.
Then there was the issue of intuitive functionality of the app itself. The app dashboard was confusing to navigate and the 'help' pages felt like I was reading an upsell WSL. A key element that was missing from the app was the option to change your product image to match the option you select on the product page. When I contacted support about this they referred me to a requests page where they would charge $1000 to put in a few lines of code for this option. They also had a cheaper option, where the request could be outsourced to a company called Storetasker so I went straight to them. They tried to charge me over $150.00 to put in these few lines of code which should have already been in the app.
I just said f*ck that noise and went to Advanced Product Options, and I'm glad I did. Their customer support is fantastic! Anjelika was very helpful and responsive to my requests and any issue I had was dealt with, fast. I wanted to add some custom code into my product options and they implemented it without hesitation. Dmitry was the coder I believe and he was extremely helpful when implementing my request. Everything I asked for he had no problem solving. I look forward to their update coming in March and will continue using their app in the future. Excellent app.
Worth it, able to handle complicate logic/choice. They are able to quickly understand my concern & provide solution. 5 Star! Keep up the good work!
Hello,
Thank you so much for this review! I will share this with our team to let them know to keep up the amazing work :)
Let us know if you have any questions. We will be happy yo help.
Have a great day.
Amazing customer service! So helpful with my tech issues and bespoke amendments :))) Really appreciate their help
Very good app, with great support. A bit confusing, but with support they give, very happy with it.
We recently installed this app to replace another, as it did not offer enough customisation. The app itself is easy to install, set up and manage, and the customer service we have received has been absolutely incredible. The team have helped us customise everything we need, in a very timely manner. Thank you again!
Our products have multiple options and this app made the choices available so much more clear to our customers. I needed help getting started and support was awesome! Special thanks to Dmitry!
Helped me add a priced variant to my product that I had been trying to achieve for a very long time. Support was very responsive and installed the changed I needed. A+ work from them!
I like this app. The customer service is top notch. Highly recommended!
Great app if you want to give your customer choice. We almost offer bespoke design yourself lighting. So it's essential to our success
Technical spouts it very fast and helpful
Hello,
We are happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know.
Have a great day!
Great App to add all possible combinations of product variants. The greatest thing is that you can make variants with dependencies. Depending on your first choice another variant will appear.
Hello,
Thank you for this great feedback! We’ve really enjoyed working with you :)
Do not hesitate to contact us if you have any questions or need our help. We will be happy to assist.
Have a wonderful day.