The app works but the customer support is not so good. I've got no answer.
I took a look and found that you sent us an email on July 31st and we responded on the same day 3 hours later.
I'm glad that the app is working out for you other than that.
It might be that your email provider spam filtered our response, though. I'm sorry that we don't have control over that.
Hopefully you can find our response. The sent from address should be "valentina@taloncommerce.com" - please look for that to find the response.
If you asked other questions besides that, It does not look like they were received. All emails sent to help@taloncommerce.com are almost always responded to within the same day.
The app works well but they keep charge for the apps after I uninstalled the app. No response from the developer. This is ridiculous.
Thanks for your honesty about the app. I'm glad it worked out while you used it.
To clarify about the charge, no Shopify app can make a charge after you uninstall the app. It's not possible for apps to do that - they simply don't have a way to do it technically.
For your case, the charge showed up on your shopify bill for the last billing cycle of the app. This subscription system is automated and part of Shopify. App developers don't have any control over when the charge is made. Apps request a subscription start and Shopify handles the rest until the app is uninstalled - it's automated on our end.
You removed the app at the beginning of the new billing cycle for the app and got charged automatically for the month. Because you removed the app at the beginning of the billing cycle, I have refunded that month that you could not use.
Great App, simple to set up and use and it does exactly what we need it to do. I had a very small issue ( my own fault ) and contacted support. Valentina replied and told me what to do. Great service, thanks.
I appreciate you taking the time to write this. I've passed on the kind words to Valentina.
Hey, I've just installed the app a few hours ago and made my checkin up, but it doesn't fit my needs yet. From what I heard of the other reviews, your support is good and the app mostly covers the needs or the customers, but there are still a few things missing for me. I think thats due to you still working on the app.
Things that I miss:
-Drag-and-Drop the different fields in the preview
-Changing color of Image fields
- When spreading the registration more wide, I cant make a text as introduction for the complete width, only for the half of it
-More possibilitys in changing colors or the background of the login around your window when someone is on my checkin
-When deleting something in the profile tab, it also gets deleted in the regitration tab. Thats really a problem for me. At all, the app works good, and I'll keep looking in the demo what you changed there. Kepp working on it, I like your effort. Eric
Thanks for the kind words. I appreciate you giving it a look and a detailed analysis to determine if it's what you're after.
I'll give you a more detailed reply about your feature requests via email. Certainly the app is always being improved and I'll take to heart what you're asking for here.
Great app, using it for our wholesale platform to confirm accounts under UK law. Fast support in case needed, they deliver exactly what they say!
So far I'm happy. After trying two other apps and becoming completely frustrated for the last month and a 1/2, I came across this simple to use app. It was basic, no coding (hallelujah), and understood the fundamentals of wholesale access. I just set it up in the last 30 minutes after wasted time of frustration with the others.
i don't wrote review but this is best app . it is very to setup and i think this is must have app for wholesale seller.
This is a very good App. It can help me make marvelous log-in and register pages. I am expecting that if more funktions can be developed.
Thanks for feedback here. I appreciate that you took the time to write.
With respect to more functionality, please write us (help@taloncommerce.com) what's missing here. It seems it may actually exist if it's what you mentioned you were after before.
After what seemed like ages trying to find the perfect app, we eventually found Advanced Registration! It is great and fits in with our shopify scheme, It look professional and is a great asset. Thank you.
This app works like a treat. But I would like to know if a registered user logs in, can you track which user and when they logged into your site?
This APP is so easy to use, will definitely save you time. Strongly recommend for wholesale vendors.
Great app. Did what I wanted it to...support were very patient with me helping me get the settings exactly as I wanted. looked at a few options..This is the one to go for...Top marks guys!
This was exactly the the app our store needed. Simple to use with some basic knowledge and hasn't given us any issues thus far. Does everything it claims to do. Slip-streaming workflow and a user friendly UI we look forward to seeing future development.
I have a professionals only store and added this app so that i could approve customers prior to them purchasing. It was incredibly easy, very user friendly.
Its working incredible! We are having a lot of customers registering in our store and have full control of them. The installation was very easy and it's running very smoothly.
For me this app is a life saver, if your using a store which is members only or requires a registration form on the password page this is spot on. Highly recommend.
As a new online start-up for disabled people called Indycare, we needed a way to register users VAT Relief eligibility for the shop and Advanced Registration has made this possible. With a few tweaks to the design template, I was able to mock-up a form ready for the website in less than 1 hour. A saving grace for Indycare. I thought the app was easy enough to use in practicality and I'm sure with further development the forms will look better.
Tried the app and works fine. my site is still in testing phase though. When I tried to remove app, the registration which customer sees as first interface(I configured when using the app) is still there. Hope you can help.
Amlou.dk
Outstanding communication, they helped us through the hole process from scratch, great support, i will definitely recommend them.
I appreciate you saying so. We're happy we were able to fulfill your requirements.
Thanks for choosing our apps. 🙂
This app is perfect for our business website needs, it does exactly what we hoped for and more. The form designer is easy to use and creates great looking forms with a ton of options. It also seems to help greatly in keeping "automated submissions" to a minimum. Highly recommended app!
I appreciate the kind words and am super pleased that the app is working well with your shop.
The filtering of bots was a pleasant surprise on my end too, but it does make sense.
I had issues initially and I was quick to blame the app developer. They pointed out an issue with my theme - and fixed it quickly. Thank You!
Glad I could help and I appreciate the review - thanks.
I am using this app for my business. I was not sure about it in the beginning (since there are so many other apps out there). However, once I started using it, it was so simple and easy to use! It is a great app!
The app is good, do what it have to do but, there is a lot of improvements needed asap as a responsive fields and better customization options, like creating sections in the form and allow to edit the css.
Thanks for using the app and offering some suggestions :)
We're continuing to improve the app all the time - especially with customization options. E.g. sections are available through 'read only text' areas. Understandably, it could be better documented as to what is available in the app, though. Point take.
I used this app to restrict access to our wholesale shop (macieandmewholesale.com for reference) and it worked perfectly! I loved how easy it was to customize and how professional it looks. Took me forever to find this app so I am leaving a 5 star review in hopes that other people will be able to find it faster than I did!
I have been using this app for about 2 months and I love it. It does just what it says. I’m also very satisfied with price.
Outstanding app. Easy to use. I highly recommend it if you want to collect extra data from your customers!
Excellent app and customer service! We've seen a few needed features roll out and are excited to see this app grow!
Now that I can use the registration form for my log in page, it is great! I was able to add all the fields I needed for my wholesale site. Super easy to use and has a clean look. Any new person that registers does direct you to the app to approve rather than being able to approve via email. Only a minor inconvenience.... but you will be able to see all your customers in one place which is great.
Michael provides individual and customized service which is superb. Looking forward to continuing my use of this app!
Great app - did exactly what we needed for our wholesale store. Michael provides quick customer service and even added 2 new features to the app.