Advanced Shipping Manager

The customer support team is incredibly responsive and great to work with. Our store has a lot of unique shipping rules and ASM has patiently worked with us to figure out the best way to handle. They are the only company we have found with such customization.

This app has been essential for us. Prior to using this app, we were unable to offer free shipping on Shopify because Shopify does not allow us to exclude specific collections for free shipping. However, one downside to using this app to offer free shipping (not ASM's fault) is that it cannot recognize discounts that customers use for their purchases. This means that if they use a $20 off coupon for a $50 purchase, ASM does not recognize that a $20 coupon was used, which would reduce the total to under the $50 free shipping threshold.

This is a good product that gives us the control we need over the shipping charges for items that require specialty packaging. It also allows us to offer Media Mail when available and only when available based on the order contents. Their support was so helpful - especially in comparison to our previous vendor. Thanks!

Incredible development team, powerful product. King Webmaster engaged us immediately after install to get training and review additional requirements we had. They came back with a very reasonable estimate to build customizations tailored to us. Highly recommend this product if you need advanced shipping rules.

The entire team at Advanced Shipping Manager has been helpful and proactive. I purchased the app over a holiday weekend. I was prepared to wait a few days, but they installed it without hesitation. We have pretty complicated shipping rules, and this is the first app that I've seen that can manage them. We're still setting things up, but am looking forward to finally resolving our shipping issues with their help.

The set up was a little involved, but since we have it up and running, everything is working as it should.
My 5 star review mostly comes from the absolutely stellar customer service! They representatives on chat are super knowledgable, and find a solution right away.
It is a breath of fresh air compared to pretty much any other customer service agent I have dealt with

Impressed with the overall capabilities of ASM. Once configured we didn't have to worry about performance as everything runs pretty smooth.

The customer service received was excellent. We had quite a complicated shipping scenario and they really took the time to work it out for us instead of just saying "it's not possible." Working seamlessly with our store checkout and 3rd party shipment processing platform. Definitely recommend it!

This app is great, as it is extremely powerful in setting up rules, rates and shipping methods. It ties into our shipping accounts, and supports all rates, including FedEx One Rate, which isn't supported by everyone. Dan and Bert are also extremely helpful and responsive. They have taken the time to help us set up our stores and make sure that all of our rates are correct and everything is set up accurately. And if we have any issues, they respond immediately.

For a while I thought our website would never be able to calculate proper shipping rates and I would forever be on the phone with customers giving custom shipping quotes... This app was perfect for solving our shipping needs. We ship everything from a tiny paint sample via USPS to a 500lb sofa sectional which needs to be flat rate from a white glove carrier. Burt was able to customize the app to fit exactly what we needed. Setting everything up was super simple and the customer service was great! Sometime you just need to talk to someone on the phone and Burt was always there to walk me through any issues. Thanks again for everything!