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We have an incredibly complicated and varied inventory with hundreds of products and Advanced Shipping Manager is our savior! I have been using it for years now without issues.
We use it to:
Charge different prices for different local delivery zip codes
Charge an adult signature fee if a cart contains wine
Prohibit wine gifts from shipping to specific states
Prohibit gifts with flowers and wine from shipping via certain methods
Offer flat rate shipping on only some product categories, with a weight max and an order subtotal minimum
We are now setting up a complicated flat rate shipping price for our gift baskets only and they are really going above and beyond to make it work for us. While it's not the absolute most user friendly for large product catalogs like ours (we've renamed our SKUs to help group products that we want to have similar settings), it's improving and it's robustness and unparalleled customer service makes it SO worthwhile. Someone else suggested I take a look at a newer shipping app with a fancier UI and they could not accomplish even one of our core needs. As a small business, I worried about the monthly subscription cost, but I absolutely think we recoup our costs each month and save ourselves so many painful customer service calls when a customer has selected a shipping method we can't honor. We likely would have had to leave Shopify without this app.
Shipping a refrigerated and dry product line across the country is not a "simple logic" task. ASM offered friendly support, useful suggestions, and a scale-able solution that helps to expand the logic and build dimension into our web pricing structure. Most importantly, it's reasonably priced, does what it claims to, and is simple to use. It will win the year for us, this year, for web sales.
I don't usually do reviews, but this app and the developer are as good as it gets. Great app, great functionality and great support. What more could you ask for?
We've been using Advanced Shipping Manager for almost 3 years now in our US store and we recently deployed it in our Europe store. When we first signed up with Shopify 3 years ago we were shocked to find out how basic and limited Shopify's built in shipping quote engine was. We have thousands of products all with different sizes and weights, and many of our products are measured by the carriers using dimensional weight instead of actual weight. Shopify's built in shipping quote system only works on product weight (not box dimensions) so it is absolutely useless in this day and age when dimensional weight determines the shipping cost. Thankfully we found Advanced Shipping Manager (ASM) which provides full functionally for all shipping parameters including dimensional weight. ASM is simple to setup, easy to maintain and offers the core features needed by most small to medium sized businesses. They even have more advanced features like customs and duties calculations and estimated delivery times as optional add on features. To tie everything together they have an excellent support staff who responds quickly and can solve any issue. We highly recommend this solution to other store owners.
Mark Goetze - Motion RC
We use this app to restrict shipping options for specific product variants. It's not the most modern looking or user friendly interface, but you know what, it does the job better than any other app we tested, and their support has been one of, if not the most responsive I've experienced.
Advanced Shipping Manager has great features to handle shipping on your store. They even create customized features if needed. Customer Service is great and fast.
Just what we needed! Burt was amazing, responsive, and incredibly helpful getting ASM setup and working as we hoped. Very pleased with Burt/ASM, has everything we could ask for and more to integrate with our cart.
This shipping app is the best one I have ever seen. We are able to offer shipping delivery quotes as "get it by" and we can have a lot of customizations that make our customers so happy and they make us so happy! The app developers spent a lot of time helping me learn the system and getting everything right for my store. We are flying along now - love this - you have to get it! Thank you!!!!!
This is the shipping app that we have been in need of! We have an online shop with about 600 SKUs and quickly realized that shipping, and charging for shipping, can be very complex. This app allows us to configure shipping rates per piece, so that we can charge appropriately. Also, the customer service has been outstanding.
It's rare to find a company with customer service of this quality. I've been dealing with Bert specifically and he's been amazing. This app has made a huge difference for our operations.