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This is a helpful, well-designed, well-thought-out app that has allowed us to offer better and more customizable shipping rates for our customers. It takes some time to get everything set up correctly, but the customer support is helpful in this process, and after taking the time to get everything in order we have found that it works beautifully.
In particular, being able to mark specific products as eligible or not eligible for certain shipping methods has enabled us to offer Media Mail as an economy shipping rate on products that meet USPS guidelines and to offer USPS Flat Rate shipping boxes on some of our most popular packages that fit in them. Our customers really appreciate these shipping options.
We have been using ASM since December and continue to be very satisfied with it!
The best customer service. The team at advanced shipping manager is amazing - best shipping platform
So much faster setting up with Shopify than with Yahoo. Burt, as always, was amazing and so glad he's back with King Webmasters.
Lance from Advanced Shipping Manager walked me through setting up ASM for my website every single step of the way. From an initial on-boarding call to 10-15 minute delay in e-mail responses he has really made me feel like support is actually supposed to feel like! I run a shopify site with a lot of complex shipping requirements; LTL from multiple different locations to the customer and he was ready with a solution for every question. I highly recommend this App and if you get a chance to work with Lance count your lucky stars!
We use Advanced Shipping Manager on all of our sites but it was particularly helpful for our UK site where we needed to price shipping differently to different regions based on the product and weight with several custom factors. Their customer support team helped us every step of the way until we got everything exactly as needed. We highly recommend this app if you need any type of custom shipping options.
We have very non-standard shipping needs. We spent a lot of time trying to hack different tools together and it was painful. When we finally tried Advanced Shipping Manager, everything *just worked* Magic!
Installation was a breeze, the add-ons worked as expected, and the support is AMAZING. The support staff are incredibly knowledgeable. They take the time to understand our specific problems and provide smart responses with a lightning-fast turnaround time. Highly recommend this software and this company.
A little complicated to get setup (for a non IT person), but well worth it and support was great.
This app allows us to integrate carrier accounts that aren't standard in shopify for LTL shipping and to tweak the rates however we need to for various regions to be sure we are covered. I would definitely recommend.
This is not just an app, it's access to brilliant developers who can customize just about anything you want regarding shipping - and with a friendly and fast response! We had some seriously complicated situations to iron out, which were impossible to find solutions to elsewhere - and they didn't wince even once. It can be hard to know if everything is working until you have live orders, so we had to keep an email thread open with them to update or fix scenarios .... luckily these guys are always happy to help and will not lead you astray. Burt is the BEST!
My experience with Advanced Shipping Manager has been stellar! I have dealt with 20 or so apps while configuring my store and all but about 5 have been nightmares, so finding ASM to help me with one of my final projects before opening was a blessing! They have excellent customer service and although set up is a little tough, they provide tons of resources to help guide you through it. Definitely recommend this app!
Great shipping App. It had everything we needed. Their Customer Service is also excellent.