Advanced Shipping Rate Manager

Review updated for good support. Wish they would work on UI/UX. Powerful, but could be a lot more user friendly. And prettier.

We've been working with Burt since we installed the app and couldn't be more satisfied with the level of customer service. He's patient and willing to work with you to solve any issues. 10/10 would recommend.

Advanced Shipping Manager has been such a valuable tool for our business. As we have many different types of products, with a lot requiring specific shipping rules and restrictions, this app has been super helpful. Most products we sell ship within Canada but with this app, we can open up a select few to the Continental US. In addition, certain products cannot ship to specific provinces due to certain restrictions and we are able to limit that in advanced shipping manager as well. Beyond that, we are able to assign or disable specific shipping rates on the product level by sku - this has really been a huge asset for us. Most importantly - their customer service is AMAZING. Any challenge we face, they are always there to help and having that personal touch that really reinforces our decision to put reliance on them to keep our store running without worry.

Advanced Shipping Manager has been a wonderful tool! Are you looking for tons of advertisement, flashy website, thousands of promises? Pass your way because with ASM you won't get any of these, you only get an app that always work properly. Install it, customize it and forget it forever! Despite the weird branding (KingWebmaster) these guys are knowledgeable and ready to help by either fixing problems on their app faster than anything we have seen in the past 7 years or to customize it for your specific needs for a reasonable price. Do not hesitate to try it, I do recommand it and we are using it since exactly one year now so we know what we are talking about! Nice job!

This is an incredibly robust shipping app that I’ve been using for over a year for our flagship store, and one I’ll be thrilled to install, and will have already mastered, on our next two niche shops, and at half price which is part of their pricing incentive.

Coming from another e-commerce platform, having a separate shipping solution/software/app was foreign to me, but now I’m thankful for it, as I have more control over bulk assigning shipping values and formulas at once. Our store has over 50K products so you can see the value of assigning bulk shipping options per manufacturer, price range, product type, etc. Also foreign to me was working in a CSV file for shipping much like any data sheet that you’d receive from a manufacturer or one you generate in Shopify after creating products. This speaks to the speed of bulk editing I referred to, as I now have the power of Excel or Google Sheets to expedite my changes.

What makes this app robust? – extensive control and powerful (yet extra costing) add-ons. But even with our 50K inventory, we haven’t yet needed to explore any add-ons. I can not only assign Free or Flat Rate Shipping, but I can also create general rules in the app, (outside the CSV) that for instance allows me to provide Free Shipping for any order over $99. With an ASM generated formula (documentation on site on how to create, and example below), I can also define tiers of Flat Rate Shipping to accommodate multiples of a product(s). For example I have a shipping formula for thousands of small products: 1=10.95~3~17.50~5~21* This basically says Shipping for 1 is 10.95, 3 for 17.50, 5 for 21. The reason I don’t accommodate additional quantities is because for that particular item, more than 5 would cost over $99 and then my General Free Shipping rule kicks in. Cool!

Other robust features/options/headers in the CSV include assigning Dimensions, a Ship Alone value, Origin Zip Code (incredibly useful when dropshipping from manufacturers from all over the place), Number of Boxes, Invalid Shipping Methods, Markup, Multi-Box Dimensions, Global Free Shipping, Exclude States and Exclude Countries – the last two of which are incredibly valuable as we have no interest in shipping to AK or HI, Canada or Mexico and also some manufacturers have restrictions to California which gives us the power to declare these restrictions quickly.

Customer Service: Due to the size of our store, we ran into a issue over the summer that required us to desperately ping the ASM support team for their help with a solution to our unique issue. Our request, was by my standards, was quite bold but the ASM staff was incredibly responsive to our support needs and was able to make temporary accommodations along the way so that we could still operate without any downtime. As I said, our request was bold and it took them several weeks, but it was worth the wait as I can confidently say that all future ASM users will be able to benefit from this major upgrade and how it ‘talks’ to other aspects of the Shopify platform. And during that time, the ASM staff was constantly available and polite despite our request.

Since our store is so large and we are able to get a shipping app discount for our next two stores, the price is totally worth it, but don’t let a smaller inventory prevent you from avoiding this solution. Smaller stores will reap the benefits of a streamlined checkout experience and they’ll find that the app will pay for itself in time – In fact, I actually wish we had a smaller inventory because then I would have more time, to be able to really use more of the features that I’m already paying for and make the checkout experience that much more amazing for our customers.

One recommendation for anyone about to use this app, (and this may be cleared up in future versions as the Support Team has been very receptive to our feature suggestion), but please consider taking the time to create an identification system for your SKUs, especially if your are dropshipping and work with multiple manufacturers. In the CSV that you will edit, the only identifier (as of this writing) for each product is the SKU and if you do not prepend some additional identifier for each product, it will be very difficult to identify products and hence assign the correct shipping rate. For instance. We had a product with a SKU of 1001, which told me nothing in the CSV. Once I created my naming convention, that SKU now reads ABRSS-1001 which I can now identify as an Allied Brass product and not only assign it a Free Shipping value but also search or filter for all other products with that naming convention in Excel or Sheets and bulk assign all other products.

To the ASM team – thanks so incredibly much for this amazing app and especially for all our your help (and patience) referenced above. As an additional future feature suggestion, perhaps an in-app spreadsheet editing feature allowing users to bypass downloading/uploading CSVs (and bypass Microsoft and Google products). And perhaps including an extra couple of identifiers for products, especially Product Type or Cost or Manufacturer as many vendors may want to set shipping by those criteria. See you on the backend!

If you need flexibility in shipping, this is the app for you. This is by far the best shipping app I have used. Look no further.

I have been an Advanced Shipping Manager customer for years with my previous Yahoo store and now with my Shopify store.

I will admit that it was more user friendly with my Yahoo store, everything was automated and I really didn't have to do anything once everything was initially set up.

It's much more cumbersome to use with Shopify as I have to complete a couple of steps each time I add a new product but it's still an awesome program.

I would recommend it to anyone but especially anyone who needs to set up more than one method of shipping. It's extremely customized to work with as many different shipping methods one might need and Burt is awesome. He knows his stuff and can always help me out.

I would love to see FREE weekend support. That would be great.

We needed a shipping solution that could give us accurate rates based on a volumetric point value (cubic inches or cubic centimeters) of the contents of the order. With a lot of consultation, we were able to get a solution in place that does an amazing job of accurate predicting what box will fit an order and gets the right price. Our previous solution was "in development" for 2 years and never really worked, this took only a few weeks of intensive work to get right.

Due to the variety of our products' sizes. We thought that we would never find any shipping app that understands our system and enables us to do what we want to do. Then here came this app, i think this is the only app currently available that can solve any of your shipping problems. The technical support people are very responsive, and they will find any possible way to help you with your needs. In specific, the man who had helped me with my problem his name was Dan. I highly recommend this app. At least give it a try.

Advanced Shipping Manager is an exceptionally feature-rich application that fit our needs perfectly! We were able to configure custom rules for both domestic and international shipping, including price-based and weight-based parameters, while specifying exceptions and markups with ease. Customer support was excellent, too!