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My main product is sold by the square foot. Shipping it via UPS involves a large box to hold a tube with my product wrapped around it, and the weight for the box, the tube, plus the product (based on quantity). It's a complicated shipping calculation that needs the customer address and our linked UPS account. ASM handles this easily.
On top of that, the support, usually Burt, to help users configure such details is domestic US support with expert, friendly people. One of the very best plug in apps for our store.
The support provided by Burt and ASM is second to none. Always very responsivee and they keep going until the issue is resolved. An usually it's not an issue...rather it's just me trying to do something and not knowing how to set-it-up!
This is the best shipping extension you can install! I would 100% recommend this app. The support team is amazing (Burt and Dan) and they work with you to personalize your setup so the app works around you rather than you working around the app. Keep up the amazing work and thanks for everything you do.
Lovely experience with the team! Helped figure out what we needed very quickly. Thanks!
Advance Shipping Manager works great. Been used for several years, ASM team always response to our questions promptly and take care of it. Highly recommended.
Advanced Shipping Manager has great out of the box features and streamlined functionality. The app setup is straightforward, easy to implement and covers all of our shipping needs.
Burt and the rest of the team at Advanced Shipping Manager are simply awesome!
Quickly respond to my inquiries and help find solutions to all my shipping issues. Was selling on another platform and they were great there, moved over to Shopify and they are somehow even better! Their product is excellent and the team really knows how to support their customers. Highly reccommend!
Advance Shipping Manager works great. Been using this for a few years. Customer service is the best. Thanks to Dan always on top of things and gets it done asap.
Always great and fast support. These guys are good.
This is the only real solution for having full control over your shipping. Shopify carrier calculated rates are extremely limited and for companies with a variety of products of all shapes and sizes it doesn't even come close to getting the job done. We required UPS for some packages, and USPS for others. You can call Advanced Shipping manager at any time and they will walk you through to fix any issues. Depending on how complicated your shipping is, it can be tricky to get everything right, the system is very deep and it needs perfect data at every step to get it right. But it's worth it to have actual control of shipping!