Avaliações (276)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
20 de julho de 2015

Great customer service. Burt was very helpful and took care of my request within minutes.

Heattrak 2
Estados Unidos
6 months usando a aplicação
26 de setembro de 2014

We had a complicated set of rules that was far beyond what Shopify can do, but Advanced Shipping Manager made it work. Setup was a little complicated, but Burt was very helpful and got us up and running.

Max Brenner | Online Chocolate Shop
Estados Unidos
6 months usando a aplicação
Editado a 16 de dezembro de 2014

ASM Solved all my shipping problems in less than 20 minutes. They have extremely helpful and knowledgeable staff aka Burt.

Uncharted Play Inc
Estados Unidos
5 months usando a aplicação
11 de outubro de 2018

We use this app to generate drop ship shipping rates for big distro orders shipped directly from our factory. Since our factory and US warehouse are both in a different time zone we were not always able to provide rates in a prompt manner to our European customers. However, with this app we are able to provide drop ship rates live to our customers, just as if the order was shipping from our warehouse and without having to pick up the extra cost.
Recently, we decided to provide a second shipping carrier to our EU customers and needed to duplicate the weight brackets. I contacted Lance and he was able to help us duplicate the shipping rate and all we had to do was edit the pricing. This helped us save a lot of hours we would have spent doing it manually.
A few days later Lance contacted me to check everything was working properly and provided further advice with another shipping rate issue. Overall we are pretty happy with the app and the customer service.

dotmodwholesale
Estados Unidos
5 months usando a aplicação
24 de abril de 2020

A great app with tons of functionality and flexibility. We haven't exhausted its potential yet but have used it to customize shipping options for certain products and limit international shipping to countries where we cannot ship our products. Customer service is extremely prompt and helpful!

North Spore
Estados Unidos
5 months usando a aplicação
27 de julho de 2016

I admit to being intimidated by the pricing as a small business, and I think that is important to talk about here. But it has turned out to be MORE than worth it. The team is great and very helpful, and the program itself works wonders and is actually SAVING us money! It's wonderful, thank you King Webmaster for all the hard work.

Natures Footprint
Estados Unidos
5 months usando a aplicação
6 de maio de 2021

The perfect app for our needs. Burt and the team provide quick and helpful support as we were onboarding and growing our operations. Thank you!

Via Maris
Estados Unidos
5 months usando a aplicação
2 de agosto de 2021

They have a great support team that helps us make adjustments to our shipping needs, quickly and efficiently.

Hasty Bake Charcoal Grills
Estados Unidos
5 months usando a aplicação
24 de março de 2021

Burt J. Is now and should always be known as the “EXBURT!” He has been the best to work with and solved EVERY issue. HE IS THE EXPERT. Thank you for all you have done.

Ultimate Chemicals Store
Estados Unidos
5 months usando a aplicação
4 de maio de 2017

This is a helpful, well-designed, well-thought-out app that has allowed us to offer better and more customizable shipping rates for our customers. It takes some time to get everything set up correctly, but the customer support is helpful in this process, and after taking the time to get everything in order we have found that it works beautifully.

In particular, being able to mark specific products as eligible or not eligible for certain shipping methods has enabled us to offer Media Mail as an economy shipping rate on products that meet USPS guidelines and to offer USPS Flat Rate shipping boxes on some of our most popular packages that fit in them. Our customers really appreciate these shipping options.

We have been using ASM since December and continue to be very satisfied with it!

Logic Of English
Estados Unidos
5 months usando a aplicação