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My company has been using Advanced Shipping Manager for quite some time now, and to this day we have had no issues at all. The app works as expected and the support has been great.
Impossible to set up this app as a simple app. It's more like a quiz game and the developer charges you extra money to help you set up the rules. Potato quality interface and horrible usability. I wasted one month on this dumb interface.
Always got my
We are sorry to learn you do not like our interface. We always strive to simplify and improve our UI and will always continue doing so. That said, our app handles even the most complex shipping scenarios (such as the ones you requested to setup in your store), and in such cases it is sometimes impossible to simplify the interface to accommodate those setups.
According to our ticketing system, you contacted our support team nine different times between June to September (long before you even installed our app), including international calls our team gladly initiated, but never did we charge you a fee other than the one you are paying for the app. If you requested any custom development, we do accommodate those requests as well and provide a quote.
We are happy to learn that you chose to keep our app in your store, and we see that everything was setup to your satisfaction. Hopefully, after using our app and utilizing our support team - your impression will change.
I don't have this app installed yet, but I will! I know Burt at Advanced Shipping Manager (ASM) which is part of KingWebMaster.com. These guys are the Gods of programming eCommerce and they can make ASM do anything with shipping in your wildest dreams! I don't know if Shopify will allow them to customize ASM if we merchants are willing to pay for it individually, but ASM is THE Holy Grail of "what can I make my shipping options do if I can call the shots?". How excited am I about ASM on Shopify? I literally stood up, cheered, and clapped my hands, and immediately wrote this review. I would dare to say if anyone rated ASM anything less than 5 stars, it would be a mistake or misunderstanding. I have a friend that used their company for programming his store and these people at ASM are beyond amazing in what they can do for merchants. Thank God for ASM being at Shopify!