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This app is terrible and so is its customer service. Instead of compensating it crops your images if they are 2x3, and the control parameters for your ad are more than minimal. Their customer care can help you control most of the things the app won't, but their service is atrocious to say the least. If you value your time, look elsewhere.
Terrible app, shows fake results. Want a refund.
Hello.
My name is Alex, I'm with RetargetApp.
I am sorry that you were under impression that the data provided by the app is inaccurate. To eliminate any doubt in the figures ...
Awefull Costumer Service,
They seem not responsive.
This company will take your money and supply fake reports. They also have a problem with their software in which prices show up with commas and not decimals. Wouldn't take accountability for the issue. Don't recommend this app.
Hello!
Alex here, from RetargetApp.
The currency in all assets created by RetargetApp (product feed, product catalog and RetargetApp-powered ads) was all recorded in the ...
I have a big problem with the facebook step: when i want to agree retargetapp in the request i have a white page and nothing work
Horrible These People Report False Sales Check The real progesss in the report app
We appreciate your continued business with RetargetApp and need to note that, when it comes to tracking the results of a Facebook campaign, no other tool can provide more ...
Don't waste your time with this app. Their lack of knowledge is insulting. They lock down any useful features making them inaccessible on their platform. You cannot, for example, set any sort of auction limits or target CPA. You're just throwing money down a black hole and hoping some of it does an about-turn and comes back to you in the form of a sale.
"learning phase, learning phase". That's ...
Thank you for sharing your feedback.
I have reviewed your appeal and can confirm that the employees of my team provided absolutely correct information. We do not create magic ...
Warning: they continue to charge my credit card after i had uninstalled this app
I uninstalled this app with a small credit amount which i was happy to write off, only to have them charge my account for the next week worth of ads.
Hello.
As you may already know, the issue you've described happened due to errors in data exchange between RetargetApp and Shopify. The wrongfully made transaction has been ...
Be aware of the!. If you do not have 100 visitors to your store, they will still take your money and then charge their 10%. They took my money and then tell me that I did not have a 100 daily visitors to my store. $1.68 was spent on ads and they took $3.50 for themselves. The ad was barley running and when I asked back for the money they took their $3.50 and told me that was to create the ad, ...
THE PEOPLE MANAGING THIS APP REACTIVATED MY AD CAMPAIGN AFTER 2 MONTHS WITH NO PERMISSION FROM ME BECAUSE THEY CLAIMED THEY SENT AN EMAIL THAT I DIDNT RESPOND TO AND 2 MONTHS LATER DECIDED TO ACTIVATE MY FACEBOOK CAMPAIGN WIHOUT MY PERMISSION. I originally was dissatisfied with Retarget App but didn't leave a review because they do not tell you that you need at least 50 adds to the cart (Facebook ...
We are very sorry to hear about your negative experience using our application. We always work hard to make our product better.
We have investigated your case internally and ...