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I usually don't write many reviews. I had adwisely installed to manage Meta ads for a few months, it was ok, results were getting better however, I realized it just doesn't make sense to have them running ads anymore, because the ROI of the ads didn't get much better and since I had the basic package, it was not possible to customize the ads, it was all automated by AI. the customer support was nice. however, when I deinstalled the App 3 weeks ago I forgot to take off the permission for the partner in the meta business suite. Adwisely continued running the ads campaigns but the ad spent was suddenly more than 800 USD per conversion, so completely insane cost! I didn't notice it at first that this connection was still there, so I turned off the campaigns right away only to find out a day later they were turned back on! I continued the 'game' and still wasnt aware of it, my fault. I then chatted with meta and finally we found the issue. I think that is extremely unprofessional by an App to continue running ads, running ads into high costs. This is unacceptable, why doing this and risking a customer, who could come back later as a customer, turn sour? I simply didn't want to run ads at the moment, because it is a low season but now I won't use them anymore. Wow, not ok!!
We’re genuinely sorry to hear about this experience and understand how frustrating it must have been. To properly investigate what happened and validate the issue you’re describing, we would need access to the Meta ad account. This would allow us to review the campaign history and changes at the source and understand why the campaign appeared to reactivate.
We’ve already sent an email to the email address associated with your account with further details and next steps. Without access to the ad account data, we’re unable to provide specific comments on why the campaign was reactivated.
We take situations like this very seriously and would be happy to look into it thoroughly once access is granted, so we can provide clarity and resolve any outstanding concerns.
— The Adwisely Team
We’ve been working with Adwisely for a little over a month, and although it’s still early, the experience so far has been very positive. The onboarding was smooth, and the team has shown great dedication and care from the start.
A special thanks to Yaro and Valerie for their personal attention and professional support. They’ve been responsive, thoughtful, and really invested in helping us move in the right direction. We're optimistic about what's ahead and happy with how things have started.
Thank you for the kind words! We’re glad to hear that your experience has started on a positive note. Our team is committed to supporting your ongoing success, and we’ll make sure Yaro and Valerie know how much their efforts are appreciated. Looking forward to achieving great results together! 😊
Totally disappointed. I spent a good chunk of money and got very little in return. They seemed to try to point the finger towards me each time when it wasn't performing the results it should have asking me to make small changes each time in hopes that it would help boost sales. Waste of time and money.
Dear Jeff,
We understand that you were disappointed with the results of your Adwisely campaigns. In your case, we initially implemented a basic Ads strategy. However, after careful analysis, we determined that a more tailored approach was necessary to achieve the desired results.
To this end, we engaged our in-house Ad Experts to develop a custom strategy specifically tailored to your unique needs. This strategy included several recommendations to do on your end.
We understand that you may have felt like we were asking you to make “small changes” in response to the disappointing results. However, it’s important to note that these changes were crucial to implementing the tailored strategy successfully.
We are only a few weeks in, but we are already having a superior experience with this app and the AdWisely team than we had with our digital ad agency. Paul and Yaro have been very helpful and straightforward, and we are seeing great results so far. These guys are quite knowledgeable and professional. Highly recommend!
The guys at Adwisely are really helpful in providing additional support and expertise. Most of the features like the retargetting & AI advantage campaigns also work well.
Amazing customer service and will help you with anything you need. We used this service for over two years. We had trouble with our Facebook account so now we've had a look at alternative options but this app will work for you.
We greatly appreciate your kind words and it was our pleasure to serve you! Thank you! 💚
- non ci sono contratti da firmare con agenzie incompetenti
- supporto immediato e competente
- posso impostare budget a mia discrezione
Grazie per il tuo feedback e stare con noi! Siamo sempre pronti ad assisterti!
Quick & easy app to setup Facebook retargeting.
We've been testing the app for a few days now and we're very happy with the initial results!
A little more conversion metrics would be nice though, so we can see what orders were placed using the retargeting channel.
Highly recommend this app!
$223 of additional revenue in the first week. Installed in minutes. This is my type of app. I will stop using adroll moving forward and work solely with Retargetapp.
:)
I can't imagine doing business without this app. We saw results immediately and, within a few short weeks, are now performing at about 4x ROI. Outstanding.
