ReferrLy Affiliate Marketing
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Very quick to help with customer support. I had a question and they let me know exactly where to go and how to fix it.
An awesome app to install and have for your website, easy to use and customer service is fast & very helpful!!!!
I recommend it. It is simple and works perfect. Easy to set up and use. Customer service is immediate and very efficient.
Thanks for sharing your review. You can always contact us at admin@staqlab.com if you need our assistance. We're right here to help!
Cheers!
Sam @ Support was super helpful. I cant thank him enough for his assistance.
Thanks kindly.
This was easy to install but zero options to modify any settings. The app did work on tracking affiliate sales, which is more than I can say for some other affiliate marketing apps in the Shopify app store. Not responsive to questions and we uninstalled it as if gave affiliates commission on the product, shipping, and taxes paid by customers and there was not way to uninstall it.
Hi there,
Thanks for your review and providing your feedback. However, I would like to mention that the points that you mentioned were not true.
1) Commission is given on the Product price and not on the total revenue. Check the screenshot below about the test order you placed in the app.
https://t43314751.p.clickup-attachments.com/t43314751/01f3a9c4-5927-44f9-a6b8-b1c637a29b3e/Screenshot%20Thu%2C%20January%204%2C%202024%2020%3A58%3A27.png?view=open
Check the product price is 2.99 and with 10% commission, the commission calculated is 0.3. The commission is on the Order total and not on the revenue
2) Setting not customizable and none-responsiveness
We did reply to your email which we received on support chat. But it got bounced with the message "Address not found". Please check your email mailbox setting and check for any misconfiguration
https://t43314751.p.clickup-attachments.com/t43314751/102783d0-c1a3-439e-852c-1e0b173191e9/Screenshot%20Thu%2C%20January%204%2C%202024%2021%3A02%3A14.png?view=open
The question you asked about how to change the login person image is in settings-> Sign In and for the commission calculation started in above pointed out that it was already getting calculated on Product Price and not order total.
Apart from email support, we are also available on chat support, its in the bottom right corner of the screen.
I believe it was just a misunderstanding about the app functionality, and we have clarified your question on the commission calculation part.
Please let me know if you install the app again and I will personally get on call with you to assist with any question
Thanks
Great customer support. Super kind and helpful!
Also free :D
Coming to ReferrLy from another App and I’m more than happy with ease of use of the app and the support is second to none. They have been very helpful. Very seamless, easy to use all. 5*
After installing SEVERAL apps... I finally found exactly what I was looking for! It's simple, easy to understand and the best is that the CUSTOMER SERVICE IS EXCELLENT. Guys, I am very grateful for you, I have no doubt that this app definitely will make my store very successful with your awesome program. THANK YOU!
Thanks for such kind words. Really like to customize the app as per your needs.
If you have queries in the future feel free to reach out to us at admin@staqlab.com
The app is excellent and does exactly what it's supposed to. The support is also outstanding, helpful, and quick.
Great service. Fast solutions.