ReferrLy Affiliate Marketing , 689 arvostelua
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Sam is great. He's the founder and very helpful, he offers a very personalized service. The set up is super simple, some details are hard to find and you have to dig a little but the cost is next to nothing so it seems like a great starter app for affiliate marketing. I love to support small businesses!
This was easy to install but zero options to modify any settings. The app did work on tracking affiliate sales, which is more than I can say for some other affiliate marketing apps in the Shopify app store. Not responsive to questions and we uninstalled it as if gave affiliates commission on the product, shipping, and taxes paid by customers and there was not way to uninstall it.
Hi there,
Thanks for your review and providing your feedback. However, I would like to mention that the points that you mentioned were not true.
1) Commission is given on the Product price and not on the total revenue. Check the screenshot below about the test order you placed in the app.
https://t43314751.p.clickup-attachments.com/t43314751/01f3a9c4-5927-44f9-a6b8-b1c637a29b3e/Screenshot%20Thu%2C%20January%204%2C%202024%2020%3A58%3A27.png?view=open
Check the product price is 2.99 and with 10% commission, the commission calculated is 0.3. The commission is on the Order total and not on the revenue
2) Setting not customizable and none-responsiveness
We did reply to your email which we received on support chat. But it got bounced with the message "Address not found". Please check your email mailbox setting and check for any misconfiguration
https://t43314751.p.clickup-attachments.com/t43314751/102783d0-c1a3-439e-852c-1e0b173191e9/Screenshot%20Thu%2C%20January%204%2C%202024%2021%3A02%3A14.png?view=open
The question you asked about how to change the login person image is in settings-> Sign In and for the commission calculation started in above pointed out that it was already getting calculated on Product Price and not order total.
Apart from email support, we are also available on chat support, its in the bottom right corner of the screen.
I believe it was just a misunderstanding about the app functionality, and we have clarified your question on the commission calculation part.
Please let me know if you install the app again and I will personally get on call with you to assist with any question
Thanks
They often answer very quickly
Love Referrly! Very easy to use
App is easy to use and it takes no time to get set up. My affiliates like it and so do I. Customer service does a good job as well.
We are starting to welcome affiliates into our program. There are a few features we are still looking for and a couple of workarounds we must do for our business, but overall, we are happy with the service that Staqlab offers. They offer helpful chat when asking questions, and make it easy to see exactly what you need to know about your affiliates. Thank you and we look forward to future updates.
Easy to use app and supportive customer service team. My only down fall was it would be useful to have an option to show on the dashboard how many commissions to pay are left as opposed to total overall but thats just a personal preference!
Excellent help, very quick answers to questions. The only thing missing is that I would like to have an option other than using a pop-up for an option for potential bloggers, and other websites to affiliate with me. I am sure they will come up with something soon ;)