Messagerie Affirm de paiement

I was excited to partner with a buy now, pay later app after having no success with AfterPay in Canada. Affirm has TERRIBLE customer service; merchant accounts have no contact number. When you finally get ahold of someone via email, they aren't able to help you anyway.... " uninstall the app and reinstall. Still needs to be fixed!!

Buyer be ware! I would give zero stars if I could :(

We worked with Henry to get Affirm set up on our site and he was prompt, diligent and ensured everything was set up perfectly. One of the best Shopify App experiences we've had thus far. Thank you!

Quit working. I have done everything imaginable and can't get support on either side. When you install it, it says cannot connect, delete and reinstall app.

The app did not load right away (i have a custom theme), but once I reached out to tech support, they helped me fix the problems. After that, everything went very smoothly. I would recommend it.

if there's any merchant that's planning to deal with this company, please DONT do it , they don't have merchant support so is you have any question about something they will never help you and the phone number that shows as customer support doesn't work, I have an issue about getting paid over 2 months you can email as much as you want but they will never answer and do anything if you call them their answer will alway be " THIS IS NOT MECHARNT SUPPORT WE DONT KNOW ENYTHING " and they will advise you to email them but you You'll never get a response at all

Great app I don't know why there is so many bad reviews about the integration they are simply the best support givers

Thank you to Francisco and the Affirm Integration team for making this an easy app to install with a quick turnaround. I also appreciated the onboarding classes which highlighted all the important details about this service. Excited to have this as part of my eCommerce store!

I am about to launch my store, so my review is not in that regard. My rating is based on my experience with the onboarding rep that assisted me. He went over and beyond to help me get their app fully integrated into my website. He went to my website to ensure my customers would be able to effectively purchase their items with no issues. I will update my rating once customers actually start using the app. So far, so good! By the way, his name is Kyle, but I won't give him his last name. Just in case he doesn't want me to.

Truly awful. Affirm itself is a great service, but their customer service is practically nonexistent and the app is about as cumbersome as it gets.

The experience was bad. The app was installed, enabled, and active. But, it just never came up as a payment option. I uninstalled app still same problem. I researched and never found a resolution. I just want to offer my customers payment options.