Avis (42)

Note globale
1,6
Nombre d’avis par note
  • 24 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 5 % des avis sont des avis à 2 étoiles
  • 64 % des avis sont des avis à 1 étoiles
7 janvier 2021

Truly awful. Affirm itself is a great service, but their customer service is practically nonexistent and the app is about as cumbersome as it gets.

Brookasa
États-Unis
2 mois d’utilisation de l’application
22 septembre 2023

The experience was bad. The app was installed, enabled, and active. But, it just never came up as a payment option. I uninstalled app still same problem. I researched and never found a resolution. I just want to offer my customers payment options.

Legendary Boss G.E.D ETC
États-Unis
Environ 2 mois d’utilisation de l’application
28 décembre 2020

If you have a paid theme don't waste your time with this. I have spent over 2 weeks trying to get messaging to work with very little support. I had to look for answers myself online and forward it to the tech and still, nothing was fixed and the tech just stopped responding to me. They should put in their description "only works with free Shopify theme"

Slow Cottage Life
États-Unis
Environ 2 mois d’utilisation de l’application
Modifié le 24 octobre 2023

Same Experience As All Other Users - Doesn't work

Semaglutide Online
États-Unis
Environ 2 mois d’utilisation de l’application
23 décembre 2022

They are definitely self righteous, acting as if they are better than God. From looking at these ratings it is very clear that they don't care about their merchants, just the money they collect from the consumer. But then again the guy who founded Affirm is so rich now he doesn't have to care.

We R Home and Outdoor U.S.A
États-Unis
7 jours d’utilisation de l’application
Modifié le 8 avril 2021

Very poor integration with Shopify, no support for product variants. 10+ emails and a lot of hand-waving and the integration still not working. First, I provided 3 test cases where Affirm integration fails with Shopify. Affirm support didn't test all 3 only 2. Second, I pointed to the 3rd test case that wasn't fixed, they said "oh yeah, here I fixed it". And again, they didn't (Affirm messaging calculated the wrong installment payment amounts, 4 * $24 != $1200 ). Then they claimed it's a third-party app issue. I uninstalled it, and that didn't help either. Exactly the same problem after the 3rd-party app was gone. Then, they blamed it on the browser caching (I tested the site in 2 different browsers on 2 different OS, mobile and desktop). Finally, they basically said "it is too difficult to debug", let's just disable the functionality globally... i.e. stop calculating installment payment on the product page. But I thought the whole point of Affirm is to display the visitors know of potential lower payments **before** they add to checkout, not after... Sorry, Affirm, I am sure you can do better, but this is frustrating. UPDATE: after 11 emails, it's working finally now and the fix was on their side. I'll keep the rating at 1 star as out of ~20 Shopify apps I tried so far, this was the worst so far.

Art House SF
États-Unis
3 jours d’utilisation de l’application
15 juillet 2021

I've installed and re-installed the app 5x and it refuses to work. Had to go through hoops just to try to login. I'm "code" savvy but this app is a waste.

One Vibe Clothing
États-Unis
15 minutes d’utilisation de l’application