総合評価
1.5
評価レベルごとの件数
  • 評価の26%は5つ星です
  • 評価の3%は4つ星です
  • 評価の6%は3つ星です
  • 評価の6%は2つ星です
  • 評価の59%は1つ星です
2024年2月23日

Affirm initially worked for a few months and is no longer functional. Customers get an error message when trying to checkout with Affirm and the app is stuck on asking me to update promotional messaging (window freezes when clicking on the update button).

Phone support was removed for merchants????? Seriously????
Support is only through email now and is next to useless as their responses to your issues are just copied from their manuals online. I can't believe this company gets the business it does. I would recommend any store owner to look for an alternative financing app.

Renoz
カナダ
アプリの使用期間:11ヶ月
2023年12月19日

App Does not work.

Somerset House
アメリカ合衆国
アプリの使用期間:1年以上
2023年12月23日

Will not let me create an account, even tried it months later, still nothing. Trash

Atlas Essentials
アメリカ合衆国
アプリの使用期間:4ヶ月
2024年2月22日

How is this app still on the platform. It's not setup correctly to merge with Shopify. Please remove it from the options menu.

Osone™
アメリカ合衆国
アプリの使用期間:9分
2023年10月18日

They only have email support for merchants and they don't respond

Selacy Furniture
カナダ
アプリの使用期間:10ヶ月
2023年10月11日

I was excited to partner with a buy now, pay later app after having no success with AfterPay in Canada. Affirm has TERRIBLE customer service; merchant accounts have no contact number. When you finally get ahold of someone via email, they aren't able to help you anyway.... " uninstall the app and reinstall. Still needs to be fixed!!

Buyer be ware! I would give zero stars if I could :(

EOL Skin Shop
カナダ
アプリの使用期間:6ヶ月
2022年2月1日

SHOPIFY STORES BEWARE. DO NOT INSTALL AFFIRM. I just had a TERRIBLE experience dealing with them. 1. NO MERCHANT PHONE SUPPORT. Just EMAILS. If SOMETHING IMMEDIATE COMES UP - like FUNDS GOING TO THE WRONG ACCOUNT or SUSPICIOUS ACTIVITY, GOOD LUCK GETTING AN ANSWER IMMEDIATELY. 2. INCOMPETANCTY - I changed my account details and had it confirmed, but my funds were still transferred to a DIFFERENT ACCOUNT AND THEY CAN'T TRANSFER THOSE FUNDS BACK TO MY NEW ACCOUNT. 3. NO MERCHANT SUPPORT. 4. I also found their widgets spazzing on my website which confused my customers. DO NOT INSTALL THIS APP.

Sonido Live
アメリカ合衆国
アプリの使用期間:3年以上
2020年12月15日

The app did not load right away (i have a custom theme), but once I reached out to tech support, they helped me fix the problems. After that, everything went very smoothly. I would recommend it.

The Black Bow Jewelry Company
アメリカ合衆国
アプリの使用期間:約2年
2021年2月9日

Great app I don't know why there is so many bad reviews about the integration they are simply the best support givers

3D Wholesale
アメリカ合衆国
アプリの使用期間:1年以上
2021年4月20日

Thank you to Francisco and the Affirm Integration team for making this an easy app to install with a quick turnaround. I also appreciated the onboarding classes which highlighted all the important details about this service. Excited to have this as part of my eCommerce store!

Luxe Fete Social
アメリカ合衆国
アプリの使用期間:1年以上