Affirm pay‑over‑time messaging

App doesn't work. Always gets stuck loading on promotional message page and doesn't allow me to install the promotional message

You can look forward to them unexpectedly holding the funds on your first order for the reason that they are "getting to know your business."
There is nothing in the merchant agreement that says they can do that, so it's fraud.
Meanwhile you can't ship the order to your customer because you have no idea if you are actually going to receive the payment.
The Feds need to look closely at this trashy company.

Affirm initially worked for a few months and is no longer functional. Customers get an error message when trying to checkout with Affirm and the app is stuck on asking me to update promotional messaging (window freezes when clicking on the update button).

Phone support was removed for merchants????? Seriously????
Support is only through email now and is next to useless as their responses to your issues are just copied from their manuals online. I can't believe this company gets the business it does. I would recommend any store owner to look for an alternative financing app.

Horrific experience with them. They moved away from "paybright" We do not know how to fix API or mesh code. We asked for help and they kept coming back with " We are not complying to their standards" We asked for help and its an automated response every single time. You cannot call them and nobody will help you . Its been an awful experience and hopefully another loan company can take care of us. If you cannot provide customer service you shouldn't be in business.

App Does not work.

Will not let me create an account, even tried it months later, still nothing. Trash

How is this app still on the platform. It's not setup correctly to merge with Shopify. Please remove it from the options menu.

SHOPIFY STORES BEWARE. DO NOT INSTALL AFFIRM. I just had a TERRIBLE experience dealing with them. 1. NO MERCHANT PHONE SUPPORT. Just EMAILS. If SOMETHING IMMEDIATE COMES UP - like FUNDS GOING TO THE WRONG ACCOUNT or SUSPICIOUS ACTIVITY, GOOD LUCK GETTING AN ANSWER IMMEDIATELY. 2. INCOMPETANCTY - I changed my account details and had it confirmed, but my funds were still transferred to a DIFFERENT ACCOUNT AND THEY CAN'T TRANSFER THOSE FUNDS BACK TO MY NEW ACCOUNT. 3. NO MERCHANT SUPPORT. 4. I also found their widgets spazzing on my website which confused my customers. DO NOT INSTALL THIS APP.

They only have email support for merchants and they don't respond

I was excited to partner with a buy now, pay later app after having no success with AfterPay in Canada. Affirm has TERRIBLE customer service; merchant accounts have no contact number. When you finally get ahold of someone via email, they aren't able to help you anyway.... " uninstall the app and reinstall. Still needs to be fixed!!

Buyer be ware! I would give zero stars if I could :(