Affirm pay‑over‑time messaging

I would give it 0 stars if I could. I ran into an issue where they somehow put 3 customers orders onto 1 customers account. There is no phone number to call, so I messaged and also emailed for support. The only response I got was to have the customers call customer support. Of course, the 2 customers who's furniture purchases didn't get associated with their accounts have gone MIA now. This complete lack of support ended up costing me $6000 through no fault of my own.

This app is giving me so much trouble. and customer service will give you the run around. nothing is solved!! even the app goes in circles

After a couple attempts of struggling to find the solution to add this feature. I was able to fix and add the messaging app to my store. It does take small steps to be able to add this. If you need assistance intergrading this to you store I will be glad to help

Absolute crap with zero support. Impossible to install or get any knowledgeable assistance from Affirm or Shopify support. Save yourself time and just move on....

The absolute worst customer service. No people to chat live with. Email only. Cannot get it linked to my store. Cannot change password...THE WORST

App and messaging has not loaded for nearly two years, even after changing themes and several of the Shopify Helpers/Hireable team looking into it. Have not been able to integrate it at all.

Don't get discourage by the negative reviews, yes the implementation requires a little bit of coding experience and reading the documentation, but in our case we have a very customized template and we made it work, just read and follow the instructions, don't be afraid to ask for help.

doesnt ever work. been dealing with customer service for days now. its just a huge hassle and not worth it when there si klarna and afterpay available

Randomly bloating the app with new pop-ups and updates that noone asked for. Does not work as intended, cannot recommend.

This is a crap App, does not even install + impossible to login in their web dashboard after creating an account. Expected a tech person to troubleshoot for us but with little hope