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Fast response, polite and problem got solved. Useful to be able to use Teamviewer as help. Thanks again
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.
When utilizing a multi-store setup, certain advanced features, like "auto-generated coupons," aren't shareable across all stores. The providers require separate subscriptions for each store to access these features. Even if you're willing to invest more, some of these advanced functionalities aren't integrated across platforms. This results in multiple coupon sets that aren't universally applicable, as well as distinct media libraries and multiple MLM structures for commission calculations.
Hi there. This is Stark from UpPromote support. Thank you for sharing the feedback. Each store you have is considered a separate store, so there's no way 1 subscription can be used for all stores you have. That's just how our pricing plan works, and it applies to all users generally.
Regarding different data syncing between connected stores, we do have a plan to develop it very soon. We will let you know as soon as there are any updates on it. Thank you very much for the suggestions.
Best,
We had used another App (BOGOS) developed by Secomapp. The experience was so bad: because of their failure to warn Merchants about a bug of their app that allow users to place 0 value orders from the app, we lost a large sum of money.
As a result of this experience, we would not recommend this app to any merchants. And we would warn all Shopify users that we know not to use any app developed by Secomapp.
Hi there. I'm Stark from UpPromote support. Since UpPromote always strives to give users the best experience possible, we appreciate the reviews from users very much. Therefore, we can't help but feel truly sad receiving a review about an app which is not UpPromote. I've contacted the BOGO team and had them reach you as soon as possible. We hope that they will have a solution and clarify all misunderstandings.
All the best.
seems good so far pretty easy to use i still do need to learn more about it because i am confused on certain thing but i just started so who knows
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com or the in-app chat anytime.
Cheers!
Gwen was so quick and efficient! Thank you!
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.
Selina was very helpful. Just a little disappointed that refer a friend didn’t allow for discounts off specific products.
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.
The program could not be any easier to use. When I had any issues, Tommy, Nick, and the entire team is just absolutely phenomenal. I am super happy. Super satisfied.
It just works.
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.
Super user friendly app. Quick, responsive and knowledgeable tech support!
GOOD APP VERY USEFUL LETS SEE IF IT WORKS OR NOT ITS MY FIRST TIME USE THIS APP I DIDNT TELL AT THIS TIME.
Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at support@secomapp.com or the in-app chat channel.
Cheers!
Tommy the customer service chat person was beyond amazing! He answered every question and I had lots of them. Very knowledgable and professional. I"'m very impressed and can't wait to get going! Highly recommend!! Thank you Tommy!! :)
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.