Recensioni (3.462)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
22 settembre 2022

Fantastic app at a great price. The software itself is pretty intuitive and the help docs (of which there are plenty) is very good, so getting it set up has been pretty straight forward once you understand their nomenclature. When I've reached out to support, the response (via chat) has been very quick and they've been very knowledgeable (thanks Gwen). One nice feature of this software is that you can automatically move an Affiliate from one tier (they call them programs) to another based on their referrals' sales (and other options too). It would be really great if I could auto-generate a new, unique discount code for them with upgraded benefits associated with that new higher tier as well. If not that, at least give me the ability to run a report (each week, month, quarter, whenever) that showed me which Affiliates had moved up a Tier so I could manually adjust their discount code. Bottom line - GREAT app! Just needs a small tweak to be PHENOMENAL!

TrophySmack
Stati Uniti
8 giorni di utilizzo dell’app
Secomapp ha risposto 24 settembre 2022

Hello there. This is Stark from UpPromote support. Thank you for the suggestion. We totally understand your need of seeing the tier-progress of affiliates. We would love to hear you out and have a chance working with you to improve the experience. We've sent you an email with more discussion.
Cheers!

2 novembre 2020

Acabo de instalar la aplicación y me ha resultado muy fácil e intuitiva.
Espero que se pongan pronto en contacto conmigo para poder valorar su funcionamiento.

Leggingyou
Spagna
8 giorni di utilizzo dell’app
Secomapp ha risposto 3 novembre 2020

Thanks for your feedback, it means a lot to us. My team has contacted you back via email to help you with the app. In case you want to reach us directly, feel free to send an email to support@secomapp.com.

24 settembre 2020

I just started using this app, hoping that our brand ambassadors do a great job attracting clients to our store, I will keep you updated on the benefits of this app!

Naturaltrades
Colombia
8 giorni di utilizzo dell’app
24 ottobre 2020

I used this app to create an affiliate program. I like how easy it was to keep my brand and logo intact.

ArtShiNYC
Stati Uniti
7 giorni di utilizzo dell’app
Secomapp ha risposto 26 ottobre 2020

Thanks for your review, I recommend you click on Check your setup button to see if you are done with important settings. Plus, my support is always here if you need any help. Feel free to reach us at support@secomapp in case you need a hand.

7 ottobre 2019

This is the only free type I've seen, free for 1 level of affiliate is expected, however I feel like that is enough limitations for the free one, it limits it to 30 referrals a month. Overall a lovely, helpful app

ToppiBuys
Australia
7 giorni di utilizzo dell’app
7 settembre 2021

Really efficient. They have solved our problems in 5 minutes through live chat. The platform is very complete.

Allways Coffee
Spagna
7 giorni di utilizzo dell’app
Secomapp ha risposto 7 settembre 2021

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com anytime.
Cheers!

3 luglio 2021

Seem like is simple app to use. I had installed this app because of recommendation from others. Hope it will generate good result for my business.

My Cuties Pet
Francia
6 giorni di utilizzo dell’app
Secomapp ha risposto 5 luglio 2021

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com anytime.
Cheers!

Data modifica: 15 luglio 2020

Secomapp seems well organized, even though we still didn't get any affiliate sales yet- we hope we will. It was pretty straight forward to understand all the settings and make them. The bad is that the design of the affiliate's experience is not customizable enough. The one inside the affiliate account is not customizable at all. So I'd say Secomapp still needs some polishing in order to truly deserve 5 stars.

Délaïde
Portogallo
6 giorni di utilizzo dell’app
Secomapp ha risposto 16 luglio 2020

We appreciate your feedback, we are sorry to hear that you still didn't have referral orders. We suggest you read our document to know how to motivate your affiliate: https://affiliateapp-docs.secomapp.com/article/best-practices-to-grow-your-affiliate-campaign/motivate-and-empower-your-affiliates.
The affiliate account required user the coding skill CSS and Javascript. It is complicated for the normal merchant, so I just emailed you to know how we can help. Please check your inbox to discuss about it.

21 maggio 2021

Great services support, have no comment anymore! just try it!
Pricing is afforddable suitable for the new store.

Kimochii Thailand - 1st Premium Adult Sex Life Powering
Thailandia
6 giorni di utilizzo dell’app
Secomapp ha risposto 21 maggio 2021

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please reach us at support@secomapp.com anytime

Data modifica: 17 novembre 2021

Have only gone through the setup process, but they make it very easy step by step. Excited to move forward and really test out the software. UPDATE: Actually, since my initial setup, I have not had the best experience. Our tracking was not working correctly upon installing your software. We have reached out to support, but it has been slow and less than responsive. Not to mention, they decided to leave for the weekend without any sort of solution for us, a brand new customer. Honestly, if we weren't so busy over the course of the weekend, we probably would have installed a new software and gone with a competitor. However, we have other priorities which have popped up in the last 48 hours. It seems by default we will wait the weekend out and give the team another day or so to resolve the issue. But its been slow and not really the best customer service thus far. UPDATE NUMBER 2: Finally got a solution. After updating my review, I promptly received more attention. I did quickly research competitors, and decided to give UpPromote another chance because it was so consistently promoted and recommended. Customer service was able to find a solution that did not require me to be awake in the middle of the night to speak with them, or downloading additional apps to find a solution... the original options given to me. It took some communication, but eventually we got it straightened out. Excited to see what the platform can offer now!

HEALiX Infrared
Stati Uniti
6 giorni di utilizzo dell’app
Secomapp ha risposto 14 novembre 2021

We're truly sorry for the unexpected delay on your case solution. We tried to troubleshoot the issue from our end, but it seems like we need your co-operation as well. Let's keep working together and find out the cause asap. Please continue with us via the in-app chat channel.