Recensioni (3.441)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
3 giugno 2024

Un services au top qui répond parfaitement à toutes mes questions

Coffylore
Francia
8 giorni di utilizzo dell’app
6 giugno 2024

Good team support

Deevisa.com
Stati Uniti
13 giorni di utilizzo dell’app
11 febbraio 2024

Great support during set up!

Gemelle
Stati Uniti
2 mesi di utilizzo dell’app
8 marzo 2024

I have recenlty started using this app. I have faced some challanges while using it but, The customer support always there to help me (Barney). Thanks for guiding me :)

I love this app.

Garva
India
Circa 4 ore di utilizzo dell’app
Secomapp ha risposto 17 marzo 2024

Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app.
My team is always ready to give you a hand anytime so don't hesitate to reach us at support@secomapp.com or via the in-app chat channel if you need us.
Cheers!

27 febbraio 2024

Great service

Ready Steady Defend
Regno Unito
Circa 3 anni di utilizzo dell’app
Secomapp ha risposto 17 marzo 2024

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

29 febbraio 2024

Fantastic customer service from Tommy at 9pm MST.

Free Born Beard & Supply Co
Stati Uniti
5 mesi di utilizzo dell’app
Secomapp ha risposto 17 marzo 2024

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

19 gennaio 2024

$800 a year GROSSLY OVER PRICED!
WARNING! Those who upgrade to this FROM THE $300 OPTION get offered ZERO discount... That is UNLESS you cancel the next day and they knock off $150 off THE $800, if you select "Was too expensive" - What about those that just buy it? Oh, they get nothing by the way.

For me, that's a disgrace in terms of business-to-business ethics

The basic set of features are lacking, you cannot even setup auto payment to paypal with the basic version, and the accounting options are all greyed out/missing, or constantly saying upgrade to pro next to them - If you have any subscription-based products where it requires a VERY simple , 3 minute bit of code, they force you to go onto pro which $800 a year

HCS Voice Packs Ltd
Regno Unito
3 mesi di utilizzo dell’app
Secomapp ha risposto 20 gennaio 2024

Hi there. This is Stark - CS manager at UpPromote. I'm sorry that our discount offer has upset you in such an unexpected way. We do acknowledge that some users need to use a single feature in a higher plan while cannot afford the whole subscription plan. Therefore, we consider the discount offer to be some help from us. As with any other SaaS business, offering discounts for users who want to leave is a very common effort to retain users. We never meant to upset our users like that.
Anyway, in the first quarter of 2024, we're going to do some testing and consider applying a new subscription model in which users can subscribe to separate features. We hope that with this new model, we can reach and assist more small businesses. Anyway, we always value feedback from users, so thank you for sharing your insights.

Best,

8 giugno 2024

Excellent App, great and fast support

Pale Blood Store
Messico
Circa 9 ore di utilizzo dell’app
1 marzo 2024

Amazing customer service! My cs agent on my support service (Barney) helped me with my issues and answered all of my questions. Excellent support!!

ROLL YOUR OWN PAPERS.COM
RAS di Hong Kong
1 giorno di utilizzo dell’app
Secomapp ha risposto 17 marzo 2024

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

5 aprile 2024

just downloaded but just had super fast and pleasant response from Selina when I reached out for support on issue. Excited to continue using this app!

Zigleys
Stati Uniti
17 minuti di utilizzo dell’app