UpPromote Affiliate Marketing , 3.365 recensioni
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I have 800 affiliates and the only affiliate orders I ever get are the actual affiliate ordering for themselves. Additionally, they are double dipping on the orders. I removed this app because it is a scammers heaven and slows down my funnel by giving options to shady people.
Hi Black Sands,
First of all, we are sorry for your unhappy experience. We've checked our database and saw that you have over 800 affiliates in total and 756 affiliates that are generated from Convert customer feature (most of their accounts are automatically created because they sign up on your shop) while other 55 affiliates are not customers.
When you enable Convert customer feature, we believe that you want to turn your customer to affiliate and keep them as loyal customers. The fact that the affiliate can buy from their own link can help to keep them as your customer, but if you find that is unfair, we will add a setting to select if affiliate can buy from their own link or not.
After scanning the database, we see that just within 15 days, you have got a pretty big number of organic affiliates and they DID GENERATE referral orders for your store, so in our opinion, your system is running smoothly and could bring success in long-term.
However, as an app developer, we always want to support our merchant to use the app in the most effective way, in your case, if you use Convert customer feature, I recommend you use a combination of several features in order to bring the most success:
1. Create another program for your converted customer and offer a lower commission rate for them.
2. Set Store credit as a payment method so your customers can get store coupons to keep buying on your shop instead of getting direct money.
3. You should disable Convert sign-up customer feature if you find it unhelpful.
On our side, we will definitely launch more features support you as well as other merchants better:
1. Add settings to allow/forbid affiliates buying from their own link
2.Add setting to setup payment method for each program (so your converted customers can only be paid in Store credit)
Since you use our paid plan from 6/1/2020, your trial days is over and you will be charged next month, but we are ready to refund your money for this month and offer you another month using the app free so you can try it out more to see if it actually works.
Hope with my suggestion and my offer above, I sincerely hope you can give our app another chance.
I complete my setup about an hour. I really understand everything and it is easy to fill it. Now, I will try to find affiliates and see how it works.
Thanks for your review, to improving your affiliate campaign, I recommend you read this article series: https://affiliateapp-docs.secomapp.com/article/best-practices-to-grow-your-affiliate-campaign. In case you need any help from us, feel free to reach us at support@secomapp.com
Great App!! very easy to follow and use, i will definitely be keeping this one as it can be extremely useful
Hi, this is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com anytime.
Cheers!
First try! Simple and easy to use.I will get back to write more comments if this app help to boost my business
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com or the in-app chat anytime.
Cheers!
great app to use awesome can make you sales and you be great at it easy to use have a nice day and its free
This is the most correct choice for me. I haven't figured out all the functions of the program, but the super awesome customer service is really the best I have ever seen. The response is fast and patient. My English is not very good. Gwen and Tommy still helped me with my familiar language, thank you so much!
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.
Seems very good but they are relentless with asking you to rate the app. Very nice UI and simple onboarding process. We shall see how it goes!
Thank you so much for choosing our service. We really appreciate you taking the time to share your feedback and being so open with us.
Customer experience is our priority so we always seek for feedback to improve the system, we understand your feeling and we will definitely try our best to make the experience better.
User friendly app with lots of great free features. Instructional videos were helpful and I like that it allows for automatic payments.
Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!
I use this app to help promote my Shopify business. I like how automated most the app is. It would be nice if it did better if more than three products were show casted.
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com anytime.
Cheers!
Still at the very beginning and I feel I still have a very long way to go but so far it is clear and easy to understand..