Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 6% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
Data modifica: 8 marzo 2021

This is the first time i've felt compelled to review. Firstly, I must say the set up is very easy. No complaints there.
However, once it was installed and set up I started inviting affiliates. The take up was pretty quick (4 in 10 minutes/ 12 in a few hours) Thats where the issue is. The affiliates couldn't quite figure out what to do then. and the info was lacking. I created an account and quickly found the dashboard isn't mobile friendly and because the overflow is hidden there is no way to see the full page by scrolling horizontally. 88% of people that use my website are mobile users. Furthermore, after spending hours adding images with desciptions, titles, and links for my affiliates to share it turns out that the app simply shares the image-link and the image. I can't give this app 1 star because quite simply it does work ( to a certain extent) as long as your affiliates use a desktop. Which, unfortunately, these days they don't. The feedback I received was, they simply wanted to log in and share posts/product to their social media accounts from their mobile, to try and earn some extra money. Such a simple feature is missing.
After that I contacted support. When they finally replied, they was very polite but I had to remove the left over code myself after uninstalling the app.

Pierce of Art
Regno Unito
1 giorno di utilizzo dell’app
Secomapp ha risposto 9 marzo 2021

We really appreciate your feedback. First of all, we are happy to hear that you find the app easy-to-use, regarding the issue with Mobile responsiveness, my team totally understands your concern. We are aware of the issue and working our best on improving the user experience on mobile devices. Regarding the second issue with Marketing tools for affiliates, the sharing feature is just one of the options, the affiliates can also download/get embedded code of the media and use them on their own channels.
If you have any suggestions for us to make it more convenient, please reach us at support@secomapp.com, we will always listen.

25 maggio 2020

Downloaded this app to try the free version, only to find out the method to pay my affiliates "Store credit" is only avail on the paid versions. this seems like a feat you would allow for the free version (as everyother payment options is avail)... app looked promising, but now i can't try it out and eventually upgrade my package...

miawestactive
Canada
Circa 18 ore di utilizzo dell’app
Secomapp ha risposto 9 aprile 2021

This is Stark from Secomapp support. Thank you for the feedback. For clarification, I want to let you know that even with Free plan, you can use any method to send commission to affiliates from outside of the app and mark the payment as paid in the app. That's the method used by most merchants. Please feel free to reach us at support@secomapp.com . We're happy to provide any help you may need.
Cheers!

4 gennaio 2022

I’m using this app to help me promote more sale. I can’t say it works or not because I am still setting up and was promoted to leave a review. I will update my review after a few days observation and testing.

Moroccan Corridor®
Marocco
37 minuti di utilizzo dell’app
Secomapp ha risposto 4 gennaio 2022

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com anytime.
Cheers!

2 dicembre 2019

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SportsTraining
Portogallo
13 minuti di utilizzo dell’app
Secomapp ha risposto 29 dicembre 2019

Thanks for your review, we appreciate it and will definitely work harder to improve the app better and better. If you need any support, just drop us your request to email support@secomapp.com.

2 novembre 2023

Global Amazon Secrets
India
3 mesi di utilizzo dell’app
Secomapp ha risposto 5 novembre 2023

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com or the in-app chat anytime.
Cheers!