UpPromote: アフィリエイト マーケティング
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Paid for a year subscription and ended our affiliate program early. This app has plenty of bugs and the major one is that the PayPal integration is broken so all payments have to be made manually. I removed the app after 6 months and this company is refusing to even offer a partial refund. Stay away from them as their customer support is awful and the app is full of bugs. You can do the same ...
We’re sorry to hear about your experience and would like to clarify a few things:
1. Our agent did not refuse your refund request. He only requested a billing screenshot, as ...
The app, unfortunately, isn't working as it should. When affiliates create a link and share it on Instagram, the Instagram browser strips out the affiliate slug at the end, leaving only the raw URL. As a result, the sales go through, but the app fails to attribute them to the correct affiliate. This leads to affiliates approaching me with concerns like, "Hey, I don’t see the sale my friend made." ...
Hi there. This is Stark from UpPromote support. We're sorry for your experience and regret that things didn’t go as expected with our app. After investigating thoroughly, we ...
They show fake referral sales/orders, Our team raised complaint with them but not received any response.
I'd like to clarify things here. You claimed that you created some affiliate accounts to test, and those referrals are brought by those test affiliates. It doesn't make sense ...
Does not work and there is no access to customer service. It has been a year. No one has contacted me. My affiliates are selling things but getting no credit so they abandoned it. We lost a lot of business pursuing affiliates who then thought we were just not paying them for links they could SEE from their end. No response ever from customer service.
This is Stark from the UpPromote support team. We sincerely apologize for the inconvenience you faced. After reviewing your case, we found only one email from you, which ...
BEWARE! I signed up for the $89.99 Professional plan with a two week free trial. Unfortunately, it took more than two weeks to find all the flaws with this app, such as the coupon automation not working for all the "outreach" programs and, most importantly, the "Post Purchase" outreach is not linked to purchases in any way. It's linked to acquiring new email addresses. Therefore, if you are ...
Hello there,
This is Stark from UpPromote support. Thank you for sharing your honest thoughts. I believe there might be some confusion about our two features: Post-purchase ...
Our company is looking for affiliates. Non of the affiliates we contacted in the Uppromote Market Place had any interest in our product, even with a very fair % commission. Invites were submitted to over thirty affiliates.
The app appears to be more suited for those that already have affiliates, and not for companies that are starting with affiliates or are looking for more affiliates. It's too ...
Hi there. This is Stark from UpPromote support. Thank you for your sharing. We understand that our current Marketplace may not fit all businesses, especially with some niche ...
I’ve uninstalled the app but they still charged me $69, this is unacceptable, I don’t recommend
Hi there. This is Stark from UpPromote support. We would like to clarify that we do not and cannot charge users after the app has been uninstalled. In this case, you ...
MISLEADING APP DESCRIPTION
After being assured that UpPromote included a referral feature I installed the app and started setting it up.
After 25 years as an online marketing consultant to companies in 40+ countries, I understand the clear distinction between an AFFILIATE and a REFERRAL APP:
A referral app provides once-off rewards to existing customers for introducing new customers - if the new ...
Hi there. This is Stark from UpPromote support. We understand that you are upset because our logic doesn't fit your needs. We'd like to clarify that we never asked you to ...
I was happy enough with this app when I installed it, it did what I wanted but was very basic, having tried a couple I chose to stick with the other one, there was nothing wrong with this app but the other was just better. The bad experience came after I un-installed, when I was bombarded with e-mails (over 10 within 24hrs) from the developers asking why I had cancelled and what was wrong, when I ...
Hi there. This is Stark from UpPromote team. Thank you for the feedback. We recently had a small bug with the automated email system, which led to the email being triggered ...
the worst company in the world i gave them nearly 100,000 affilates and they completely screwed up everything you speak with 7 different people a day i have no idea how they have these reviews
Hi there. Thank you for sharing your thoughts here. Just a clarification here, all 100,000 affiliates you mentioned are for your own use only, and UpPromote will not initiate ...