UpPromote: アフィリエイト マーケティング

UpPromote: アフィリエイト マーケティング

レビュー (3,946)

総合評価
4.9
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年9月30日

Please, contact me! I was very happy with this app but now I can enter in the app, there's an error apparently. I can't find a way to contact you because the login is not working

PICSIL SPORT
スペイン
アプリの使用期間:2年以上
UpPromoteが返信しました 2024年10月14日

Hi there. We're sorry to hear about the issue you got there. We have sent you an email to troubleshoot. Please check your mailbox in your most convenience and provide us with more details on the error you got. We'll try our best to make things for you.

Cheers!

2024年8月24日

Selina provided great service! All of the support has been really helpful. I'm still trying to understand the tool, but the support is really great.

ATA Cosmetics
アメリカ合衆国
アプリの使用期間:12ヶ月
UpPromoteが返信しました 2024年9月22日

Hi there. This is Stark from UpPromote support. Thank you for sharing your feedback. Since we do have a lot of features, it's understandable that some users struggle a bit at first. We'd love to help you out, so please don't hesitate to reach us via the in-app chat again. We'll be there for you.

Cheers!

2024年7月15日

There are some issues with the app itself. I created a list and sent it to customer service who said all the items I discussed they have IT working on. It has been months though and I haven't seen those changes.

Examples would be when refreshing the screen it doesn't keep you on the screen you're at, it boots you all the way back to the beginning. The back arrow does the same, even though it has a back arrow for you to press when you are getting additional details on a referral, it boots you all the way back to the first page. This requires the user to have to really pay attention to the page they were on in order to get back where they were. Its a time suck.

The customer service team though has been spot on and very helpful. They always take their time to really show me exactly what I need. SELINA and NICK are all I have worked with and they are 5 STARS for sure.

If the app fixes the back arrow or refresh button, it would get 5 stars as well.

Sash Bag
アメリカ合衆国
アプリの使用期間:1年以上
UpPromoteが返信しました 2024年7月22日

Hi there. This is Stark from UpPromote support. I hope you're doing well. We have changed the back end codes so that it will save the filters and paging on the same session (as long as you don't go to another tab on the left-hand navigation bar). It's currently on the testing phase and will be released very soon. We will send you a notification as soon as it's available. I hope with this change, your experience with UpPromote will be flawless. Thank you for bringing this up to our attention.

All the best,

2024年10月8日

Nick has been incredible! I’ve been searching for an app that offers a free trial without heavy limitations, and UpPromote has exceeded my expectations. However, what truly stands out is Nick who has patiently solved every single question, issue and customisation.

I must add, the reason it didnt receive 5 star, is because there are a-lot of styling and mobile compatibility issues. Logo, style and resizing that makes the user journey look really awful.

I have spent hours (with the helpful) support team to solve these issues which are rather basic styling issue that should just work.
Also making Font styling (size and format) available to the user to edit would make the processes easier.

Thank you

Sama Danesh
イギリス
アプリの使用期間:約14時間
2024年9月4日

It was so close to good! Really great portal and extensive configuration - managed to get the portal, sign in, all pages, and functionality working exactly how I wanted them.

Unfortunately, only got purchase tracking to work when Shop Pay was used, but not when regular checkout was done - we admittedly have a strange website setup.. Tested and tried for a while, couldn't get it going. Besides that, the upgrades are far more expensive than the alternatives, which offer perfectly competitive features.

the design rules company
アメリカ合衆国
アプリの使用期間:4日
UpPromoteが返信しました 2024年9月22日

Hi, this is Stark from UpPromote. Thank you for your feedback. It seems there may be some misunderstandings here. Typically, regular checkout is the most compatible with our tracking system. I tried to see if you contacted us to discuss about the tracking test, but it seemed like you never did. We'd love to assist you on setting up the app properly, so please don't hesitate to reach us via the in-app chat. A live agent will be there to help you. Regarding the pricing, we'd love to provide some help too.
Looking forward to talking to you.

Cheers!

2024年9月30日

Hannah was super helpful with setting up and answering any questions I had

veto. zerowaste
ニュージーランド
アプリの使用期間:25日
2024年7月29日

i like your employee Barney, she is so sweet ,she help with me

JUSRON®
アメリカ合衆国
アプリの使用期間:4ヶ月
UpPromoteが返信しました 2024年9月23日

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us via the in-app chat anytime.
Cheers!

2024年4月10日

The app performs quite well. I think it would be good to improve some details, but I don't know if it is technically possible. So congratulations to those who created this app and grateful for helping small brands. The service via chat is very good, especially there is a guy named Nick who makes an effort to respond and give clear solutions, his helps make understanding the app simpler.

For All Folks
メキシコ
アプリの使用期間:4ヶ月
UpPromoteが返信しました 2024年5月19日

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com or the in-app chat anytime.
Cheers!

2023年11月22日

There are a few improvements needed to make the reporting and comms a little better, but the team at Secomapp are just amazing and super happy to help! I can't say enough about how much effort they put in to help us build the best system possible.

Sensate
イギリス
アプリの使用期間:2年以上
UpPromoteが返信しました 2023年11月23日

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance to work with you to resolve any issue you've been having. Hope you can check out the in-app chat soon. Cheers!

2024年7月15日

GREAT SUPPORT

D'Atterio
インド
アプリの使用期間:約1ヶ月
UpPromoteが返信しました 2024年7月22日

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com or the in-app chat channel anytime.
Cheers!