UpPromote Affiliate Marketing

Stark has been very helpful in addressing my questions. Previously, I spoke with another representative from Uppromote, but they didn't seem to understand my questions even after I clarified them and appeared impatient with my inquiries.

This app has been so amazing for all of our affiliate needs! Their customer service is extremely responsive and they always go above and beyond to ensure my problems are resolved and my questions are answered. On top of being able to use this service for affiliates, it's great for tracking internal coupon codes/affiliate link analytics. I would suggest this app to anyone. And a special thanks to Evans who was able to get my issue resolved in less than a minute. Not only did he resolve the issue, he helped me find an easier method to complete my task. Thank you, Evans!

I've installed the app today. The UI is very simple and everyone can easily complete all the settings

Now, I've encountered a few problems with customization but what I liked about UpPromote is the live support. Barney helped with colors settings and answered all the questions I had about coupons, programs, and affiliates.

Definitely worth a try.

Selena was very helpful with setting up a new program on allowing our affiliates to use store credit. She walked me through it all and fixed all my little issues while doing so. Support is always great to have and they she did great.

Just getting started setting up the app, and we are super impressed with the customer service so far! Barney has been very helpful. It’s so refreshing to have great customer service at your fingertips! Very quick to respond. Once the app is up and running for a few months we’ll update the review (or post another one) regarding ease of setup, functionality, etc., as this app has so many wonderful and useful features! But for now, customer service gets an A+++, which was one of the main reasons we chose this app. Prior to purchasing, Tommy with customer service was also very helpful in providing answers to our pre-purchase questions, and this tipped the hat for us!
We are adding to this post after a couple weeks of using the program. We can’t say enough about their customer support, especially Nick! Wow! He certainly knows the ins-and-outs of this program. When we had a somewhat complicated question, he clearly understood it and provided a great resolution, where others (although helpful) missed the mark on the final detail for resolution. My guess is, with such great support this unique situation and resolution will be made known to all team members for future use. That being said, all chat support members really have been extremely helpful. We would recommend UpPromote to anyone and everyone! The features are remarkable!

Tommy from UpPromote's customer service team was awesome! He really helped me out and made everything super easy. He knew his stuff and was really cool about getting my issue sorted quickly. Big shoutout to Tommy for making my experience with UpPromote's customer service top-notch!

So far this has been one of the easiest apps to work with through Shopify. There chat customer service is very fast and efficient in responding to your inquiry or requests. I am looking forward to a long and prosperous relationship with UpPromote!

Support service is superb! Took me some time to get acquainted with the tool, however super easy to use. Offers most of the features I could think about.

Would have liked for shopify to share profit information with UpPromote so one could do commission fees per profit.

The app is great and customer service is amazing! Tommy helped me set up product-based affiliates and walked me through the whole process. Would definitely recommend!

UpPromote was very helpful during our manual migration to their software. They continue to be quick to respond and provide detailed answers and solutions. Selina, the support team (especially Nick and Gwen) and the entire development team do their best to get all of our fixes and customizations turned around quickly. I also appreciate the flexibility of their commission program functionality. I recommend UpPromote.